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Sandisk U3 Launchpad Installer Malfunction!

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#1 Lost data! Help!

Lost data! Help!

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Posted 30 January 2008 - 03:37 PM


I am pretty good with computers, but am no programmer or computer scientist. Here's what happened:
* I put my sandisk usb drive into a usb port.
*It told me I needed to update my launchpad software.
*I said OK. Updating is generally a good thing.
*It told me it was going to back up my files, and for me not to remove the drive in the process of installation, or else everything will be wiped out.
*I said OK, and it began to back up and reformat the drive.
*Then, without warning, it aborted installation, told me that I had removed the drive, and that the only way to possibly recover my files would be to reinstall the installation software. (I had not touched the drive!)
*I found the LPinstaller software on a website and reinstalled it, since it had told me that would be the only way to recover the files.
*The drive now appears to be blank, except for the empty default "Documents" folder.

This happened about an hour ago. I have since used Data Doctor Recovery Pen Drive (demo), and it did not help me to retrieve files. It only told me that I had a "Documents" folder with "My Pictures" "My Videos" etc default folders, 0 bytes large. I am guessing I needed to run the data doctor before I reinstalled the installer, despite what SanDisk told me...

Where did the application back my files up to? Is it on my desktop computer somewhere? How can I recover my information??? Thanks sooooo much for any help you can provide!!!

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#2 garmanma


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Posted 30 January 2008 - 07:45 PM

Welcome to BC
You can download and try PC Inspector Several people have had luck with that utility
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why won't my laptop work?

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#3 usasma


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Posted 31 January 2008 - 09:17 AM

PCInspector also has a program specifically aimed at flash drive recovery here:
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#4 Lost data! Help!

Lost data! Help!
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Posted 31 January 2008 - 07:21 PM

Well... I tried the PC Inspector too with no luck. I tried two other file recovery programs yesterday, too. I think the files are gone for good. Thanks so much for your help! :-\

Edited by Lost data! Help!, 31 January 2008 - 07:21 PM.

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