Posted 30 January 2008 - 03:37 PM
I am pretty good with computers, but am no programmer or computer scientist. Here's what happened:
* I put my sandisk usb drive into a usb port.
*It told me I needed to update my launchpad software.
*I said OK. Updating is generally a good thing.
*It told me it was going to back up my files, and for me not to remove the drive in the process of installation, or else everything will be wiped out.
*I said OK, and it began to back up and reformat the drive.
*Then, without warning, it aborted installation, told me that I had removed the drive, and that the only way to possibly recover my files would be to reinstall the installation software. (I had not touched the drive!)
*I found the LPinstaller software on a website and reinstalled it, since it had told me that would be the only way to recover the files.
*The drive now appears to be blank, except for the empty default "Documents" folder.
This happened about an hour ago. I have since used Data Doctor Recovery Pen Drive (demo), and it did not help me to retrieve files. It only told me that I had a "Documents" folder with "My Pictures" "My Videos" etc default folders, 0 bytes large. I am guessing I needed to run the data doctor before I reinstalled the installer, despite what SanDisk told me...
Where did the application back my files up to? Is it on my desktop computer somewhere? How can I recover my information??? Thanks sooooo much for any help you can provide!!!