Posted 30 January 2008 - 12:10 PM
Dell Dimension 8200 running winXP Home 2002 w/SP2, P4 2.0 ghz, 512 megs ram
User was having multiple problems, read that he could uninstall IE7 from Add/Remove, so did so. No IE6 showed up on Restart. Reinstall of IE 6 reports newer version present. Reinstall of IE7 reports installation failed, no reason given.
All above was done as Administrator and NO antivirus or antispy software running.
Now I have the computer and have been asked to fix it! Suspect something of IE7 remains in Registry. While I feel comfortable following instruction in Registry, don't have the knowledge of where to look or what to do when I find it.
Any help here would be greatly appreciated. I don't care what version of IE we end up with, just something! Am using Firefox successfully, but would like to access Windows Update site and it requires IE.