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Zonealarm Security Suite Said I Had New Network


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#1 LolaLola

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Posted 30 January 2008 - 07:36 AM

This happened within a few days of my 14 day trial and it showed me 2 IP addresses that are similar [but not quite the same] as my address and my ISP's address. So I called my ISP twice. First guy told me to "switch off" ZoneAlarm as it was interfering with my connection to the Internet. I asked if this would leave me vulnerable and he said "No".

The second guy I spoke to asked if I had a router or wireless connection [I have neither] and then asked for the IP addresses. He then phoned me back saying "Bad People" were trying to access my system and not to accept ZoneAlarms request to make them a "New Network" and then he asked me to also

Well now I find that "someone" [one of my kids] has accepted the 2 IP addresses. Because of the vastly different advice given by my ISP techs, I've lost faith in their advice.

I trialed Security Suite because I wanted extra protection [I use AVG and Free ZoneAlarm already] But it's leaving me more confused about what's happening.

Could someone please dumb-down for me, what DHCP and DNS Servers are, and Loopback Adapter, and whether they should be Trusted Zones in ZoneAlarm Firewall.

Thanks.
Lola

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#2 tork

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Posted 30 January 2008 - 08:00 AM

glossary of terms here:
http://www.bleepingcomputer.com/glossary/

and here:

http://zonealarm.donhoover.net/glossary.html

See here how to add your DNS and DHCP to your firewall trusted zone:
http://zonealarm.donhoover.net/dnsdhcp.html

What to add in the trusted zone:
http://zonealarm.donhoover.net/trustedzonecontents.html

How to add items in the ZA zones:
http://zonealarm.donhoover.net/adding.html

Edited by tork, 30 January 2008 - 08:38 AM.


#3 LolaLola

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Posted 30 January 2008 - 10:15 PM

Hi Tork,

Thanks for the information, it's very helpful.

Have also called my ISP people and they have given me the IP ranges that they issue. Out of the five IP addresses when performing "ipconfig /all" only two are from my ISProvider, so have been advised to BLOCK the rest.

Thanks very much for your help.

Lola

#4 tork

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Posted 31 January 2008 - 08:57 AM

Hi Lola,

You're welcome :flowers:

Here's a link if you need help blocking sites in Zone alarm

Ways to Block Specific sites
http://forums.zonelabs.com/zonelabs/board/...message.id=9451

:thumbsup: tork




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