Posted 30 January 2008 - 07:36 AM
This happened within a few days of my 14 day trial and it showed me 2 IP addresses that are similar [but not quite the same] as my address and my ISP's address. So I called my ISP twice. First guy told me to "switch off" ZoneAlarm as it was interfering with my connection to the Internet. I asked if this would leave me vulnerable and he said "No".
The second guy I spoke to asked if I had a router or wireless connection [I have neither] and then asked for the IP addresses. He then phoned me back saying "Bad People" were trying to access my system and not to accept ZoneAlarms request to make them a "New Network" and then he asked me to also
Well now I find that "someone" [one of my kids] has accepted the 2 IP addresses. Because of the vastly different advice given by my ISP techs, I've lost faith in their advice.
I trialed Security Suite because I wanted extra protection [I use AVG and Free ZoneAlarm already] But it's leaving me more confused about what's happening.
Could someone please dumb-down for me, what DHCP and DNS Servers are, and Loopback Adapter, and whether they should be Trusted Zones in ZoneAlarm Firewall.