Welcome to BC Gandolin
Have you tried your scans in Safe Mode?
I would also suggest doing some online scan in normal mode. Sometimes one product will find or remove what another will not. Here are a couple that I suggest. Please note that you will be using an online scan, NOT downloading or installing an entire AV product. While scanning with the online scan, it is best to temporarily
shut down your resident AV scanner. Since you use AVAST, I would simply pause the Standard and Web Shields and leave the others running. Please DO NOT use the internet for anything other than the scan while you are running them.http://www.bitdefender.com/scan8/ie.html
- BitDefender Online Virus and Malware Scan. This one works only with Internet Explorer. You will first see a license agreement that you will have to agree to in order to run the scan. Bitdefender will install and run an ActiveX, so be sure you permit it to do so.http://www.kaspersky.com/kos/english/kavwebscan.html
<-- Kaspersky Online scanner. This one also works only with Internet Explorer and uses ActiveX. You will first find a disclaimer page and agreement before you can go the scanning area.
When you are finished with the online scans, continue the protection of your Standard and Web shields. Please post the results of both scans in your next reply as well as any affect if any on your computer.
Edited by Orange Blossom, 31 January 2008 - 01:30 AM.