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Still Getting Popups


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#1 lyles4ga

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Posted 28 January 2008 - 10:48 AM

I have run Spybot S&D and Adaware. Spybot comes up with Virtumonde but once I delete this I continue to get popups and my internet is being redirected. I also get messages from spybot that a known malicious URL is trying to redirect me then I need to choose allow or deny. I deny and then nothing happens. Is this normal for spybot to do this? What do I do to get rid of whatever and how do I know what it even is?

Thanks in advance for any help!

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#2 quietman7

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Posted 28 January 2008 - 10:54 AM

Please follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".

After running VundoFix, a text file named vundofix.txt will have automatically been saved to the root of the system drive, usually at C:\vundofix.txt. Please copy & paste the contents of that text file into your next reply.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 lyles4ga

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Posted 28 January 2008 - 11:51 AM

Thanks for the help. I ran vundofix, and it said no files were found. I then ran virtumundobegone and this is the txt it saved.


[01/28/2008, 11:47:04] - VirtumundoBeGone v1.5 ( "C:\Documents and Settings\xxxx\Desktop\VirtumundoBeGone.exe" )
[01/28/2008, 11:47:06] - Detected System Information:
[01/28/2008, 11:47:06] - Windows Version: 5.1.2600, Service Pack 1
[01/28/2008, 11:47:06] - Current Username: xxxx (Admin)
[01/28/2008, 11:47:06] - Windows is in SAFE mode.
[01/28/2008, 11:47:06] - Searching for Browser Helper Objects:
[01/28/2008, 11:47:06] - BHO 1: {17355618-a7e3-4fc2-990f-af44ed4b53b0} ()
[01/28/2008, 11:47:06] - WARNING: BHO has no default name. Checking for Winlogon reference.
[01/28/2008, 11:47:06] - Checking for HKLM\...\Winlogon\Notify\uynkapbq
[01/28/2008, 11:47:06] - Key not found: HKLM\...\Winlogon\Notify\uynkapbq, continuing.
[01/28/2008, 11:47:06] - BHO 2: {239346A6-9F2F-43BE-918D-73DF0DCE09B2} ()
[01/28/2008, 11:47:06] - WARNING: BHO has no default name. Checking for Winlogon reference.
[01/28/2008, 11:47:06] - Checking for HKLM\...\Winlogon\Notify\ssttu
[01/28/2008, 11:47:06] - Key not found: HKLM\...\Winlogon\Notify\ssttu, continuing.
[01/28/2008, 11:47:06] - BHO 3: {53707962-6F74-2D53-2644-206D7942484F} (Spybot-S&D IE Protection)
[01/28/2008, 11:47:06] - BHO 4: {AA58ED58-01DD-4d91-8333-CF10577473F7} (Google Toolbar Helper)
[01/28/2008, 11:47:06] - BHO 5: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} (Google Toolbar Notifier BHO)
[01/28/2008, 11:47:06] - Finished Searching Browser Helper Objects
[01/28/2008, 11:47:06] - Finishing up...
[01/28/2008, 11:47:06] - Nothing found! Exiting...

#4 lyles4ga

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Posted 28 January 2008 - 11:55 AM

I have a few things happening also....

When I rebooted after running the virtumundobegone I had the following two problems come up....

Cannot find .... C:\WINDOWS\System32\ssttu.exe

Cannot load or run .... C:\WINDOWS\System32.ssttu.exe

Also...When I tried to install superantispyware it gave me the following error.....Error 1327 Invalid Drive F:\

#5 quietman7

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Posted 28 January 2008 - 12:04 PM

Can you post the vundofix.txt will located at the root of the system drive, usually at C:\vundofix.txt.

You need to install SAS in normal mode and let it install on your primary drive.

The "Cannot find...", "Could not run..." or "Error loading..." message is usually related to a program (or malware) that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan or the uninstall of a program. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.

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#6 lyles4ga

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Posted 28 January 2008 - 12:26 PM

Here is the vundofix.txt

VundoFix V6.7.7

Checking Java version...

Sun Java not detected
Scan started at 6:57:29 PM 1/27/2008

Listing files found while scanning....

C:\WINDOWS\system32\iifcawv.dll
C:\windows\system32\ssttu.dll
C:\windows\system32\uttss.ini
C:\windows\system32\uttss.ini2

Beginning removal...

Attempting to delete C:\windows\system32\ssttu.dll
C:\windows\system32\ssttu.dll Has been deleted!

Attempting to delete C:\windows\system32\uttss.ini
C:\windows\system32\uttss.ini Has been deleted!

Attempting to delete C:\windows\system32\uttss.ini2
C:\windows\system32\uttss.ini2 Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.7.7

Checking Java version...

Sun Java not detected
Scan started at 10:26:54 AM 1/28/2008

Listing files found while scanning....

No infected files were found.


VundoFix V6.7.7

Checking Java version...

Sun Java not detected
Scan started at 11:38:34 AM 1/28/2008

Listing files found while scanning....

No infected files were found.

#7 lyles4ga

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Posted 28 January 2008 - 12:35 PM

How do I open SAS in normal mode and to the hard drive? It says the location of the file is C:\ drive.

#8 quietman7

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Posted 28 January 2008 - 12:45 PM

So it looks like vundofix did find and remove some files. Are you still getting the popups?

Where did you install SAS? The default location should be in C:\Program Files. Go to its install folder and double click on it to start. Does that work? If not, you may have to uninstall (from safe mode) and then reinstall in normal mode.
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#9 lyles4ga

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Posted 28 January 2008 - 12:51 PM

I have not had anymore yet.

I still cannot open SAS. It is under C:\programfiles, and it just keeps giving me the error 1327 invalid drive F:\

What should I do next?

Also....I went to yahoo to check email, and I am still getting a box that comes up that says Spybot S&D bad URL blocker. It goes on to say URL known as malicious resource and then two boxes to click on either allow or deny. I am denying access, but I wanted to know if this is normal? This just started happening.

Thanks!

Edited by lyles4ga, 28 January 2008 - 12:57 PM.


#10 quietman7

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Posted 28 January 2008 - 01:41 PM

See Error 1327 Invalid Drive and that may shed some light on your issue.

There is some discussion about Spybot S&D bad URL with Yahoo here and here.
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