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Dg834g V3


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#1 Guest_danbrownlow_*

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Posted 28 January 2008 - 09:33 AM

Hello there, need some help with my router.

I use a DG834G modem router to connect to the internet but this morning when I logged on, I couldn't connect outside of the home network. I've tried everything I can think of to fix it but all been to no avail.

I've checked all the parts are working, checked the ethernet ports by connecting the cable into the 1st and 4th port. I've updated the firmware, rebooted the router, checked all the settings but when I test I get an error saying that LCP and CHAP aren't working, I'm not sure what these are either.

Any suggestions to what I should do?

Dan

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#2 rigacci

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Posted 28 January 2008 - 10:26 AM

Here is a site that can help you with configuring your modem. http://www.portforward.com
It may not be what you are looking for but it might help diagnose the problem.

Most routers have a web interface. If you open IE, can you insert the routers IP address and are you then prompted for your user name and password.

If you can't get into the interface, chances are the router is toasted. See if you can ping it. Go to Start>Run and type in cmd and hit return. Then, type in ping ipaddress-of-router. Like this, ping 192.168.1.1. If you don't get a response, it is definitely dead. Sometimes I have been able to ping a router but not open its interface. (it was dead too).

Good luck.

DR

#3 Guest_danbrownlow_*

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Posted 29 January 2008 - 07:36 AM

Lol, cheers for help. I'm alright with computers so I tried all this, the problem was with AOL. They'd changed over their servers to Carphone Warehouse servers and they hadn't sent us details for their new servers, so my router was trying to connect to the wrong servers. Thanks for the help.

If your on AOL and having this problem, ring them up. Only way we would of found out.

#4 rigacci

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Posted 29 January 2008 - 09:09 AM

:thumbsup:




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