You don't seem to be running a firewall. If you're not running any firewall or are not sure please follow these instructions to turn Windows Firewall on.
Click on the Windows Start button in the left hand corner of your screen.
Go to Control Panel or settings Control Panel
Double click on Windows Firewall
The two main options are On and Off.
Check to see if there's a checkmark
next to On
and if not please select it.
Please now let me know if you are using Windows Firewall or another one.
Please download ComboFix
by sUBs from HERE
or HEREYou must download it to your Desktop
-> Run -> paste
in the following single line command & click OK
ComboFix will automatically start, any monitoring programs will be shut down like your antivirus, antispyware programs for example.
ComboFix may restart your computer, this is normal.
When finished, it will produce a log. Please save its log to post in your next reply
.Note: Do not mouse-click Combofix's window while it is running. That may cause it to stall. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
If ComboFix did not reboot your computer please reboot it now.
Please post a new HijackThis(HJT) log and let me know how your computer is running.
Logs to include in your replyComboFix