Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How Do I Get Rid Of Outerinfo Virus?


  • This topic is locked This topic is locked
10 replies to this topic

#1 ihateviruses2

ihateviruses2

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:22 PM

Posted 28 January 2008 - 01:38 AM

I will try to give y'all the most information I can, but seeing as I don't really know what is important, please forgive me if I ramble...
About two weeks ago, my computer started acting very strange. Lots of pop-ups from "outerinfo", screen emptying of icons, etc.
I installed Symantec and scanned for viruses. One virus seemed impervious to Symantec: "Adware.Purityscan".
The Symantec website advised manually going into the computer registry and deleting certain files, but when I went to my registry, I could not find any of the files the website listed.
I began searching the internet for others who may have had problems with this virus. I have found many topics within forums where people have been helped to remove it, but all the resolutions appear to be designed specifically for the user who posted the problem. The only solution that seemed pretty like something I could do without fear of wrecking my computer was to go the change/remove section of my c:drive, but when I went there, there were no programs that resembled outerinfo or Purityscan, etc.
So, here I am...
I installed AdAware but it didn't seem to notice the virus at all-- at least Symantec did but I am no closer to a resolution...

Can anyone out there help me? I am not very adept at the inner machinations of my computer-- I had never even heard of the "registry" on my computer before this. But I can follow directions pretty well! :thumbsup:

I will attach my hijackthis log. The log from my AdAware scan is also available if you need it.

Thanks so much for any help you can provide.

Attached Files



BC AdBot (Login to Remove)

 


#2 SifuMike

SifuMike

    malware expert


  • Members
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:11:22 AM

Posted 02 February 2008 - 01:37 AM

Hello ihateviruses2 and welcome to the BleepingComputer Forums.

Since it has been a few days, please post a new HijackThis log. Do not attach it, as that makes it hard to read.

Thank you for your patience.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 ihateviruses2

ihateviruses2
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:22 PM

Posted 02 February 2008 - 08:15 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:14:33 PM, on 02/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Penny\My Documents\?asks\mmc.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://www.wanadoo.fr/go/page_recherche/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.fr
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common

Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef

/Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [bcfb23bc] rundll32.exe "C:\WINDOWS\system32\ijyyopma.dll",b
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MediaDICOGB] C:\Program Files\Micro Application\Dictionnaire bilingue

Anglais\LanceMediaDICOGB.exe Lancement
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program

Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program

Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [NetMeter] C:\Program Files\HooTech\NetMeter\HooNetMeter.exe
O4 - HKCU\..\Run: [Hhna] "C:\Documents and Settings\Penny\My Documents\?asks\mmc.exe"
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM

Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files\MasterCook 9

\Web\MCIEContext.hta
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} -

C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program

Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation

Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5co.../wuweb_site.cab?

1117382810625
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) -

https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) -

http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad

-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd -

C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program

Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program

Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation -

C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. -

C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7

\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1

\LUCOMS~1.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. -

C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec

AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation -

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices,

Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec

AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program

Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9325 bytes

#4 ihateviruses2

ihateviruses2
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:22 PM

Posted 02 February 2008 - 08:21 PM

Should I have scanned my pc again before doing the highjackthis log?

Thanks so much for your help!

#5 SifuMike

SifuMike

    malware expert


  • Members
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:11:22 AM

Posted 02 February 2008 - 08:55 PM

Hi ihateviruses2,



Should I have scanned my pc again before doing the highjackthis log?


Yes, disable your antivirus program while running this scan.

To disable Norton Antivirus:
Please navigate to the system tray on the bottom right hand corner and look for a Posted Image sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: Posted Image
You succesfully disabled the Norton Antivirus Guard.

Go here to run ESET online scannner.
Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Check next options: Remove found threats and Scan unwanted applications.
Click Scan
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
Copy and paste that log as a reply to this topic, a new HijackThis log and a description of any remaining problems. Please make sure that Word Wrap is turned OFF in Notepad before you copy and paste the HijackThis log here.
Take a look at the log you just posted. It's very hard to read. :thumbsup:

Edited by SifuMike, 02 February 2008 - 09:11 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#6 ihateviruses2

ihateviruses2
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:22 PM

Posted 03 February 2008 - 02:46 AM

Here is my ESET online scan:

# version=4
# OnlineScanner.ocx=1.0.0.56
# OnlineScannerDLLA.dll=1, 0, 0, 51
# OnlineScannerDLLW.dll=1, 0, 0, 51
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=2844 (20080201)
# vers_arch_module=1.063 (20080117)
# vers_adv_heur_module=1.060 (20070601)
# EOSSerial=1394b324b656034394557608d3f36ba2
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-02-03 03:47:35
# local_time=2008-02-02 10:47:35 (-0500, Eastern Standard Time)
# country="Canada"
# osver=5.1.2600 NT Service Pack 2
# scanned=211322
# found=8
# scan_time=4772
C:\Documents and Settings\Penny\Local Settings\Temp\yazzsnet.exe probably a variant of Win32/TrojanDownloader.PurityScan trojan (deleted) 00000000000000000000000000000000
C:\Documents and Settings\Penny\Local Settings\Temp\yazzsnet.exe »NSIS »Yazzle1281OinAdmin.exe probably a variant of Win32/TrojanDownloader.PurityScan trojan (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Penny\My Documents\?asks\mmc.exe probably a variant of Win32/Adware.PurityScan application (unable to clean - deleted (after the next restart)) 00000000000000000000000000000000
C:\Program Files\Common Files\Yazzle1281OinAdmin.exe probably a variant of Win32/TrojanDownloader.PurityScan trojan (unable to clean - deleted) 00000000000000000000000000000000
C:\Program Files\Temporary\kernInst.exe Win32/TrojanDownloader.Adload.PR trojan (unable to clean - deleted) 00000000000000000000000000000000
C:\WINDOWS\system32\awtsq.dll Win32/Adware.Virtumonde.FP application (unable to clean - deleted (after the next restart)) FD9DA8E6205755D1760120123815B6B6
C:\WINDOWS\system32\jkkhfda.dll Win32/Adware.Virtumonde application (unable to clean - deleted) 00000000000000000000000000000000
C:\WINDOWS\system32\ljjgghg.dll Win32/Adware.Virtumonde application (unable to clean - deleted (after the next restart)) 001AE1C8740DC2C03C0E49F4B8871DE6





Once this was completed, I erased the temp files and temp internet files and emptied my recycle bin. Then I ran Highjackthis.


Here is my Highjackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:14:10 AM, on 03/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.fr/go/page_recherche/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.fr
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [bcfb23bc] rundll32.exe "C:\WINDOWS\system32\ijyyopma.dll",b
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MediaDICOGB] C:\Program Files\Micro Application\Dictionnaire bilingue Anglais\LanceMediaDICOGB.exe Lancement
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [NetMeter] C:\Program Files\HooTech\NetMeter\HooNetMeter.exe
O4 - HKCU\..\Run: [Hhna] "C:\Documents and Settings\Penny\My Documents\?asks\mmc.exe"
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files\MasterCook 9\Web\MCIEContext.hta
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1117382810625
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9330 bytes



I swear I turned off the word wrap, but I don't know if that has helped. As far as I'm concerned, the Highjackthis.log is impossible to read! :thumbsup:

You asked if I was experiencing any other problems... Well, I get a lot of pop-ups, mostly from outerinfo. I've been getting some popups that appear to be from Microsoft, but I don't trust them because they tell me I need to install a specific program like a scanner or an anti-malware. Often, once I've started using the computer, after a couple of minutes or so, the task bar disappears, as do the icons on my desktop. This happens very quickly if I try to start closing Outerinfo popups.

I hope I've done what I was supposed to.
Thanks.

#7 ihateviruses2

ihateviruses2
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:22 PM

Posted 03 February 2008 - 03:02 AM

I forgot to mention that when I opened Explorer to look for the temp files, I noticed that in

My Computer/local disk (C:)/Windows

there were about 80 entries that all started with "$NtUninstall_____" folllowed by a series of numbers and letters.

An example is "$NtUninstallB823182$"

I don't know if this important, but I've never noticed these entries before.

Thanks.

#8 SifuMike

SifuMike

    malware expert


  • Members
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:11:22 AM

Posted 03 February 2008 - 01:15 PM

Hi ihateviruses2,

I see Viewpoint installed.
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now, if you did not install it.

Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

Viewpoint
Viewpoint Manager
Viewpoint Media Player


If you uninstalled, please navigate to and delete the following folders
C:\Program Files\Viewpoint


*******************************************

Download CCleaner and install it. (default location is best). Do not run it yet!

CCleaner Tutorial

*******************************************

Select the following with HijackThis.
With all windows (including this one!) closed (close browser/explorer windows), please select "fix checked"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [bcfb23bc] rundll32.exe "C:\WINDOWS\system32\ijyyopma.dll",b
O4 - HKCU\..\Run: [Hhna] "C:\Documents and Settings\Penny\My Documents\?asks\mmc.exe"
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)


*******************************************

Please download the OTMoveIt2 by OldTimer.
Please remember how we do this step, as we are likely to have to do it more than once.
  • Save it to your desktop.
  • Please double-click OTMoveIt2.exe to run it.
    Important -- Of the three panels shown by OTMoveIt2, only the bottom-most panel should be used. Do NOT use the top panel. See the picture:
    Posted Image
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\system32\ijyyopma.dll
    C:\Documents and Settings\Penny\My Documents\?asks /u


  • Return to OTMoveIt2, right click on the "Paste List of Files/Folders to be moved" lower panel (under the bottom (yellow) Section Bar bar) window and choose Paste.
  • Click the red Moveit! button.
  • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
  • Note : If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
    C:\_OTMoveIt2\MovedFiles\********_******.log
    (where "********_******" is the "date_time")
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Caution: Be careful of what you copy and paste with this tool. OTMoveIt2 is a powerful program, designed to move highly persistent files and folders. Not following the directions as instructed or using incorrectly could lead to disastrous problems with your operating system.


*******************************************


*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders and does not make backups.

Let's empty the temp files:

Run CCleaner.

CAUTION: Please do NOT use the Issues or Registry button. This is a built-in registry cleaner. If you don't know how to use it, you may cause irreparable damage to your system.

1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbarfree Basic version instead of the Standard Build.


2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
Clean all entries in the "Internet Explorer" section except Autocomplete Forum History.
Clean all the entries in the "Windows Explorer" section.
Clean all entries in the "System" section except for Start Menu Shortcuts and Desktop Shortcuts.
Clean any others that you choose.

In the Applications Tab:
Clean all including cookies in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

If it asks you to reboot at the end, click NO.

CCleaner should be run with the above settings for each User Account!

*******************************************

Reboot your computer, post a new Hijackthis log, the OTMoveIt2 log, and tell me how your computer is running.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#9 ihateviruses2

ihateviruses2
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:01:22 PM

Posted 03 February 2008 - 02:17 PM

My OTMoveIt2 log:

[Custom Input]
< C:\WINDOWS\system32\ijyyopma.dll >
DllUnregisterServer procedure not found in C:\WINDOWS\system32\ijyyopma.dll
C:\WINDOWS\system32\ijyyopma.dll NOT unregistered.
C:\WINDOWS\system32\ijyyopma.dll moved successfully.
< C:\Documents and Settings\Penny\My Documents\?asks /u >
C:\Documents and Settings\Penny\My Documents\Τasks moved successfully.

OTMoveIt2 v1.0.17 log created on 02032008_134924


My Highjackthis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:13:34 PM, on 03/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.fr/go/page_recherche/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.fr
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 7\InCD\InCD.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MediaDICOGB] C:\Program Files\Micro Application\Dictionnaire bilingue Anglais\LanceMediaDICOGB.exe Lancement
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [NetMeter] C:\Program Files\HooTech\NetMeter\HooNetMeter.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: MasterCook: Select Image - C:\Program Files\MasterCook 9\Web\MCIEContext.hta
O9 - Extra button: MasterCook Web Import Bar - {E6EF5071-7647-4E85-9785-87B6CF5CB561} - C:\WINDOWS\system32\shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1117382810625
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {E473A65C-8087-49A3-AFFD-C5BC4A10669B} (Quantum Streaming IE Player Class) - http://mvnet.xlontech.net/qm/fox/06101102/qsp2ie06101001.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 8394 bytes




As soon as I rebooted and opened up IE, a popup appeared from "crush calculator", smth I've seen before. Haven't seen anything called Outerinfo yet, but it's only been a couple of minutes.

What exactly is it we are doing here? Trying to get rid of all the viruses on my computer or just Outerinfo?
I feel so overwhelmed and confused! Why is my computer doing this to me!

Thanks for your help.

#10 SifuMike

SifuMike

    malware expert


  • Members
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:11:22 AM

Posted 03 February 2008 - 03:34 PM

Hi ihateviruses2,


What exactly is it we are doing here? Trying to get rid of all the viruses on my computer or just Outerinfo?
I feel so overwhelmed and confused! Why is my computer doing this to me!


Not to worry. :thumbsup: We are taking out the Outerinfo virus and various other malware on your computer.
You are doing a great job.


We will run ComboFix.

You need to disable your Norton Antivirus before running ComboFix, as it will prevent it from running.


To disable Norton Antivirus:
Please navigate to the system tray on the bottom right hand corner and look for a Posted Image sign.
  • right-click it -> chose "Disable Auto-Protect."
  • select a duration of 5 hours (this assures no interference with the cleanup of your pc)
  • click "Ok."
  • a popup will warn that protection will now be disabled and the sign will now look like this: Posted Image
You succesfully disabled the Norton Antivirus Guard.


Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Be sure to install the Windows XP Recovery Console in case you have not installed it yet. <== IMPORTANT

Post the ComboFix log.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#11 SifuMike

SifuMike

    malware expert


  • Members
  • 15,385 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:11:22 AM

Posted 08 February 2008 - 10:21 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users