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Trouble Downloading License For A Couple Of Albums


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9 replies to this topic

#1 RknRusty

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Posted 27 January 2008 - 08:36 PM

I have a couple of albums that won't play in Winamp (or anything else). I get this message:
Windows Media Protected Content. In order to play this file, you must acquire a license, A website will launch to perform this process.
Proceed?


When I proceed, I get an error that it cannot find the URL. I opened Windows media player and tried to download a license. A website opens in IE7 saying:
A license has been downloaded to your computer. You may now use the file.
Then this pops up:
Error 438: Unknown error occurred when storing your license.

Anybody know how I can get these albums to play?

Thanks

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#2 nigglesnush85

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Posted 27 January 2008 - 08:43 PM

If the files have been riddled with DRM, then there is not much hope in getting it to work. In my music folder do you have a licence folder?

Edited by nigglesnush85, 27 January 2008 - 08:44 PM.

Regards,

Alan.

#3 RknRusty

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Posted 27 January 2008 - 10:23 PM

I have one called license backups. Should I make a new folder called "License"?


I just made a license folder and tried the download again with the same results.

Edited by RknRusty, 27 January 2008 - 10:29 PM.


#4 nigglesnush85

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Posted 28 January 2008 - 08:51 AM

The licence backup folder should have the licences for the protected content on your system. If you right click the media file in question and select properties there should be a tab that will say if it is protected content, does the file say protected content? If so, it is riddled with DRM ad you will need to download a version that is not protected.
Regards,

Alan.

#5 RknRusty

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Posted 28 January 2008 - 11:14 AM

Yes it does say protected Content. I ripped them from commercial CD Albums. Luckily, I only have two albums like that.

#6 nigglesnush85

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Posted 28 January 2008 - 11:44 AM

Do you have the albums as in the physical CDs? What program did you use to copy the media?
Regards,

Alan.

#7 RknRusty

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Posted 28 January 2008 - 11:53 AM

I only have a CD copy of one of them. They are my son's and he's off at school right now. I can get them next time he comes home. I used Nero Smart Start.
The files are wma. Most of my music is mp3, but I don't think that matters.

#8 nigglesnush85

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Posted 28 January 2008 - 12:19 PM

Have you tried using media player, make sure the rip settings are set to dont protect my music and that the file type is mp3.
Regards,

Alan.

#9 RknRusty

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Posted 28 January 2008 - 12:32 PM

Just recently, I've started using Media player. I'll try that if I can get my hands on those two albums again. Thanks a lot for the help.

#10 nigglesnush85

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Posted 28 January 2008 - 02:49 PM

Thats ok, glad to help, let us know how it goes.
Regards,

Alan.




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