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Will Avg (free Edition) Kill/rid My Pc Of Viruses And Threats?


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11 replies to this topic

#1 Guest_larriale_*

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Posted 27 January 2008 - 05:14 PM

I HAVE OVER 200 TROJAN HORSE VIRUS THREATS ON MY PC AND I NEED TO REMOVE THEM!!!!!!! PLEASE TELL ME HOW!!!!!!!! I THINK THAT"s why I can't uninstall some files....my pc has all security on too. I need to rid my pc of these viruses....i have windows vista home basic
I am using avg and it says it's healing the threats but is that all I need? Help!!!!!!!!!

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#2 nigglesnush85

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Posted 27 January 2008 - 05:40 PM

Hello,

First, I would advise you to run http://housecall.trendmicro.com/ or http://www.pandasecurity.com/homeusers/solutions/activescan/ these are online scans that will probably be able to help rid your system of most of the viruses. if there are specific viruses or threatss that refuse to leave quietly, then post back after the scans with the names.
Regards,

Alan.

#3 Keithuk

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Posted 27 January 2008 - 05:45 PM

I am using avg and it says it's healing the threats but is that all I need? Help!!!!!!!!!

Do you have AVG running all the time?

If AVG says it healing the threats then I would presume it does. You might be better off starting the computer up in Safe Mode and doing a full virus scan. Just open My Computer and right-click on your hard drive and select Scan with AVG Free.

You using Vista so my next suggestion isn't compatable yet. If I where you I would download Uninstall Manager. It will tell you the location with date and time when extra files were added to your hard drive. That way you will know it your installed something or not. :thumbsup:

Edited by TMacK, 27 January 2008 - 06:23 PM.

Keith

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#4 Guest_larriale_*

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Posted 27 January 2008 - 05:59 PM

I let others use my pc too...but I am the owner. But will avg fix these problems....I have the free edition??????

#5 nigglesnush85

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Posted 27 January 2008 - 06:16 PM

Every AV product can fix something others can't. AVG will do its best, and will either clean the file of the virus, or if it can't then it will delete the file. It depends on how AVG has been set up. I would seriously advise that you run the online scanners too.
Regards,

Alan.

#6 ruby1

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Posted 27 January 2008 - 06:26 PM

how you get help to remove (if it is possible)the trojans and other stuff is by a strong suggestion to go to this thread
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ and follow all instructions therein

you definitly need a complete system check out to find out exactly what IS going on there and how if at all you can be cleaned

run all the requested scans then post a log as directed at the end of those instructions ;

let us know how you progess with the scans? completing all of them may take a few hours, so be prepared for that amount of time please

and do NOT let ANYONE other than you use that computer until it HAS been thoroughly checked out by the experts :thumbsup:

#7 TMacK

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Posted 27 January 2008 - 06:38 PM

FYI, the Panda Anti Virus is not compatible with Windows Vista.

~Edit: AVG-AS and Trend Micro Housecall should be run before any need to file a HJT Log.

larriale, Check your AVG-AS settings.
Click on Scanner, then on Settings. Where it asks How to Act, set to Quarantine.
Every item on the left side should be checked.
Select Scan Every File.

Edited by TMacK, 27 January 2008 - 06:49 PM.

Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#8 quietman7

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Posted 27 January 2008 - 11:02 PM

No single product is 100% foolproof and can detect and remove all threats at any given time. The security community is in a constant state of change as new infections appear. Each vendor has its own definition of what constitutes malware and scanning your computer using different criteria will yield different results. The fact that each program has its own definition files means that some malware may be picked up by one that could be missed by another.
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#9 Keithuk

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Posted 28 January 2008 - 07:33 AM

But will avg fix these problems....I have the free edition??????

I used to use McAfee anti-virus for many years but I had problems installing the updates. I downloaded and used AVG Free Edition and it found a virus that McAfee never picked up on. So I would say AVG Free is a very good application. :thumbsup:

Keith

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Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer


#10 quietman7

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Posted 28 January 2008 - 09:28 AM

Yes AVG Free is very good but it is not a one size fits all solution to preventing malware infection. A multi-layered defense using several anti-spyware products (including an effective firewall) to supplement your anti-virus combined with common sense and safe surfing habits provides the most complete protection.
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#11 Guest_larriale_*

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Posted 29 January 2008 - 05:42 PM

:flowers:
Thankyou all for your input...I am going to try what u all have told me and I welcome more suggestions :thumbsup:

#12 quietman7

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Posted 29 January 2008 - 09:37 PM

Do your scan in "Safe Mode".

When done, please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download Dr.Web CureIt & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with Dr.Web CureIt as follows:
  • Double-click on cureit.exe to start the program. (ignore any prompts to update or check for a new version)
  • When the Dr.Web opens, an "Express Scan of your PC" notice will appear.
  • Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan tab" and UNcheck "Heuristic analysis"
  • Back at the main window, click "Custom Scan", then Select drives (a red dot will show which drives have been chosen).
  • Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
  • When done, a message will be displayed at the bottom advising if any viruses were found.
  • Click "Yes to all" if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
  • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop. (You can use Notepad to open the DrWeb.cvs report)
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply.

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