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Ive Done Everything


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3 replies to this topic

#1 sko

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Posted 27 January 2008 - 01:33 PM

Well I've done as much as I can and I still cant seem to get rid of the adware/malware/trojans. When I run scans it seems like a lot of them are in windows/temp which i have no idea what that is. Can anybody help me save my computer this is getting really irritating.

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#2 Starbuck

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Posted 27 January 2008 - 01:49 PM

Hi sko,
If you have done all you can......
I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.

Read the Preparation Guide before posting a HijackThis Log.
Please read, and follow, all directions carefully

Run a log, and post it in the HijackThis Logs and Analysis forum.

Do not, post it in this topic.
Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response from the HJT Team, because they are very busy. Please, be patient, as these people are volunteers. They will help you, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.


If you haven't heard back from them in 5 days, go to this topic, Haven't Had A Reply In Five Days?, and carefully follow all directions.

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#3 sko

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Posted 27 January 2008 - 02:47 PM

thanks, I've learned a lot of stuff from reading the forums but I didn't know yall had people helping like this I really appreciate that

#4 Starbuck

Starbuck

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Posted 27 January 2008 - 02:51 PM

I didn't know yall had people helping like this

It's all part of the service...... anything to help our members.

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