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Unable To Format Harddrive....


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#1 mar5hy

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Posted 27 January 2008 - 10:06 AM

I am trying to format my harddrive with win xp, but I keeping getting an error message.

"Setup was unable to format the partition. The disk may be damaged

make sure the drive is switched on and properly connected to your computer."


My friends simple explanation was the hard drive maybe nackered - get a new hard drive, but that is an easy solution.

Does any one know of any utilities or anything I could try to get my hard drive to format.

Thanks
Brighton, UK

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#2 usasma

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Posted 27 January 2008 - 10:11 AM

Go to the website of the manufacturer of the hard drive and download a bootable diagnostic utility from there (they're usually free). If it doesn't have one, post back with the make of your hard drive and we'll see what we can find.

Follow the directions on the website to make a bootable disk and boot your computer from the disk to run the test. It'll tell you if your hard drive is dead/dying.
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#3 mar5hy

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Posted 27 January 2008 - 10:23 AM

Go to the website of the manufacturer of the hard drive and download a bootable diagnostic utility from there (they're usually free). If it doesn't have one, post back with the make of your hard drive and we'll see what we can find.

Follow the directions on the website to make a bootable disk and boot your computer from the disk to run the test. It'll tell you if your hard drive is dead/dying.


The harddrive is Maxtor, which I understand has been aquired by seagate now.

Looked on the site, but unsure of the exact utility - could you post a link to the correct utility please
Brighton, UK

#4 hamluis

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Posted 27 January 2008 - 10:45 AM

http://www.seagate.com/www/en-us/support/downloads/seatools/

It is a bit confusing but...you want to download SeaTools for Windows. Follow instructions and put it on a floppy or bootable CD and run it.

Louis

#5 mar5hy

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Posted 27 January 2008 - 12:30 PM

Ok I've downloaded the seatools for windows on my laptop. Its 3mb so wont be able to go on to a floppy, how do I create a bootable CD?
Brighton, UK

#6 hamluis

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Posted 27 January 2008 - 01:18 PM

Did you read the instructions for using it?

Louis

#7 mar5hy

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Posted 27 January 2008 - 02:10 PM

I've read the instructions - on the link you gave me. I must be missing something, where are the details for creating a bootable disk from the downloaded file?
Brighton, UK

#8 mar5hy

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Posted 27 January 2008 - 02:14 PM

I've realised I will need the dos version
Brighton, UK

#9 mar5hy

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Posted 30 January 2008 - 07:56 AM

Thats excellent - the problem has now been resolved. Thank you everyone for your help. I used the seagate Utility has mentioned above, I' booted the software - done a long repair on the harddrive, then repaired the errors which came up. Rebooted, formatted my hd with XP - and its now all working perfectly - thank you.
Brighton, UK

#10 hamluis

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Posted 30 January 2008 - 01:02 PM

You did all the work, you deserve the credit :thumbsup:.

Happy computing!

Louis




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