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Xp Hangs When I Insert Usb External Hardrive


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#1 Alantrini

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Posted 26 January 2008 - 02:22 AM

Hi
I have a problem.
I usually back up my data regularly on an external USB Hardrive.
Recently I switched from Norton AV 2008 to NOD32 Antivirus.

I tried today to plug in my Ext Hardrive and I notices the Computer Hangs and the cursor changed to an hour glass and that I cant access anything , No explorer, not even alt+ctrl+del to see what is not responding.
Only a reboot wud start it back up. and when this tim I treid to plug it in from the front USB of the PC...it did recognised a USB device but shortly after Hanged again.
I first thought it was the NOD32 A/V so I disabled it.
I restarted again and it did the same thing...Hung again after inserting the USB Hardirve.
So I rebooted again and did a complete Virus scan and all report came up clean.
I tried going into control Panel and Device manager and it said that all USB were working fine, I hit alt+ctrl+del to see the Taskmanger and opening Explorer.... But when I plugged in the Ext Hardive Taskmanger show COntrol Panel "Not responding" and XP hung once again with the Hour glass...and Explorer did not show the Ext drive.

I really need to access the USB Ext H/drive since I have valuable data on it that I need to retrieve.
Prior to swirching from Norton to NOD32, the USB Ext H/Drive Worked fine.
Im Running Win XP SP2, The motherboard is a MSI K9, with 4 USB port built on in the back and 2 USB connections in the front., AMD 3200 64bit, 1 Gb RAM.
Please let me know if u need anymore info.

What can possibly be wrong?

Thanks in advance....for any help rendered.

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#2 dc3

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Posted 26 January 2008 - 04:45 AM

Does the drive show up in My Computer? Does your external enclosure have its own power supply? How many devices do you have plugged into the USB ports?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Alantrini

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Posted 26 January 2008 - 12:18 PM

No it doesnt, .............I dont have any devices hooked up to the USB port all are free.
However when I plug in other devices such as Printer scanner camera etc , they all work fine.

#4 dc3

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Posted 26 January 2008 - 12:53 PM

Er...no it doesn't show up in the Device Manager, or no it doesn't have its own power supply? :thumbsup:

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#5 hamluis

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Posted 26 January 2008 - 12:58 PM

Can you remove the hard drive from the USB enclosure?

If so, then I suggest testing by just (temporarily) connecting the drive to an IDE cable connection.

I seem to recall (from the days I used a USB enclosure with an IDE hard drive) that a drive which needs to have chkdsk /r or defrag (or both) run on it...would produce somewhat similar symptoms when attached via a USB enclosure. Once I removed the drive and attached it directly to the system...and performed proper maintenance, the problem would disappear.

When you attempt to attach the drive...is the hard drive activity light flashing?

Louis




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