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Outlook 2000 Hangs When Closed


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#1 gilb

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Posted 25 January 2008 - 02:44 PM

Outlook 2000 hangs when closed

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Hi,

I have a Win XP Pro PC. Office 2000 Pro is installed. I have configured a Mail profile on this computer. We use .pst files (personal folder) for our email. I have tried uninstalling and then reinstalling Office 200 Pro, but when I close Outlook - the actual screen closes but Outlook does not close from the Processes tab in Task Manager for some reason. I have tried creating a new mail profile with the same .pst file, but that did not work either. I ran scanpst.exe to repair the PST file, but there were only some minor inconsistentcies. Outlook still hangs for some unknown reason. So, I went ahead and created a new .pst file and getting rid of the old .pst file, and again Outlook hangs when closed. At this point, I am thinking that it has something to do with Win XP Pro itself because I think I have exhausted all other options.

Does anyone have any other ideas I can try to resolve this problem?

Thanks
jagil

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#2 garmanma

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Posted 31 January 2008 - 02:57 PM

Try opening and closing Outlook in Safemode. If it works OK, you probably have a corrupt add-on installed.
More troubleshooting tips here:
http://www.howto-outlook.com/
Mark
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