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How To Remove Tospyon Keylogger

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#1 Gail Cregg

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Posted 24 January 2008 - 07:28 PM

I am infected with the ToSpyOn Keylogger. Found and deleted it once but it has come back. How do I prevent it from returning/and or clean it up properly? Still waiting to hear from my security provider.Gail.P.S-Sorry if this is posted in the wrong place.Not been here in awhile and forgotten where I'm meant to go.

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#2 boopme


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Posted 24 January 2008 - 08:31 PM

Hello you can try a few things. Every time you boot your PC it will restsrt itself.
ONE open TASK manager and end the process,if you recognize it there. Then while it is stopped scan PC with your AV,then SuperAntiSpyware (Free Home version and Dr.Web CureIt!. Download,install ,update and save these to desktop. Reboot into Safe Mode before running all scans.
How to start Windows in Safe Mode
Check the scan logs to see if it's been removed. Or reboot to Normal mode and see.

You can Post a HiJackThis log in the forum here and have the team remove it.
Preparation Guide for use before posting a HijackThis Log

Or follow the somewhat laborious instructions HERE to manually remove it. Before which you should backup your registry first. Recommended tool for this.. ERUNT - registry backup tool
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#3 Gail Cregg

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Posted 26 January 2008 - 07:06 PM

thank you so much. I'll try your suggestions and see how I go.Gail

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