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Averatec Laptop Battery Problems


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#1 Sterling14

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Posted 24 January 2008 - 05:17 PM

My friend recently got a laptop as a gift because supposedly the screen got smashed and didn't work. Well he gets it and the screen only has a bad scratch on it but its still perfectly usable. Anyway, the only problem is that the battery isn't working right. When he first got the laptop he plugged it into the AC adapter and turned it on. It came on fine. After letting it charge for quite a while, he unplugs the cord and the laptop turns off, not standby or hibernate, totally off. So later he was telling me about this, and I told him to go to power management and then it said battery was 67% full. So he unplugs it and it stays on fine. To test it even more he turned the laptop off then on and it turned back on fine. So he leaves it plugged in all night and most of the day, comes back from school unplugs the cord, and it doesn't turn on. He turns it on using the AC adapter, and it says battery life is down to 3%. So we are both pretty much befuddled.

It's an Averatec 3700 series laptop. The guy said about a year old. It's a pretty basic laptop with 512mb ram, sempron processor, 60gb hard drive. My friend was thinking that the battery might of gotten messed up because it was shipped to North Carolina from Iraq. Is this true? The guy never said the battery was messed up.

EDIT: He says now its still plugged in and says 3%. The battery icon has an X going through it in power management. Every minute it will go from saying charging to not charging and vice versa. He said he took the battery out and put it back in too to make sure it was in right, and it is. We really appreciate any help!

Edited by Sterling14, 24 January 2008 - 06:00 PM.

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#2 usasma

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Posted 24 January 2008 - 06:45 PM

It could be that the battery is dead (and nonchargeable) - or it could be that the connection between the battery and the AC adapter is broken.

To test it would require a new battery to see (I don't know of any places that will test the ability of a battery to take a charge). Maybe you could try a multimeter where the plugs plug into the battery (to see if current is reaching it from the AC adapter). Iraq will take a toll on a laptop - with the 130 temps and the constant blowing of sand.
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#3 Sterling14

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Posted 26 January 2008 - 09:35 AM

Thanks for the reply! Ok, I'll tell him to try a different battery in it or try its battery in a different laptop to test it.
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