Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

How To Remove Newmediacodec


  • This topic is locked This topic is locked
5 replies to this topic

#1 cdemikols

cdemikols

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:08:06 AM

Posted 24 January 2008 - 03:11 PM

I believe my computer is infected with the NewMediaCodec Trojan.

Yesterday I downloaded a bogus codec (I know, stupid huh!) Afterward I began getting tons of spyware pop-ups. XP Antivirus, SYSCleaner, SysErrorFixer, etc. My system tray has a fake Red shield with an X through it, and continuously prompts me to download Spyware. In addition I get pop-ups supposedly from Windows that require immediate action.

I Also had one other spyware infection. I used the removal instructions on it and ran SmitFraudFix and I thought everything was fixed, but it wasn't. I tried several toehr tactics, and none of them worked.

Then I installed CA Anti-Spyware 2008, the newest and supposedly best! It found some spyware I couldn't, however it's quarantines only solve the problem for about 30 minutes. During one check however, I saw a High risk item label NewMediaCodec.

I searched online to see what NewMediaCodec does. CA has a section about it on their website with Regestry cues and everything. The URL is : http://www.ca.com/securityadvisor/pest/pes...px?id=453111498 .

In addition to the pop-ups, I also cannot remove programs from my Add/Remove Programs GUI in my control panel. After looking at CA's description, I am almost positive that NewMediaCodec is responsible for this.

Does anyone know how I can fix this?

Edited by rigel, 24 January 2008 - 03:17 PM.
Mod edit: Moved to a more appropriate forum


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,087 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:08:06 AM

Posted 24 January 2008 - 07:02 PM

If your using Win XP or 2000, do this:

Please print out and follow the generic instructions for using "SmitfraudFix". Make sure you scroll down to Clean and perform the steps where you reboot in "Safe Mode" and run option #2.
-- If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!
-- If the tool fails to launch from the Desktop, please move smitfraudFix.exe to the root of the system drive (usually C:\), and run it from there.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 cdemikols

cdemikols
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:08:06 AM

Posted 25 January 2008 - 03:51 PM

I did exactly what you said. I found a lot of spyware/trojan, etc, but my computer is still giving me problems.

It works for an hour or two, however, once I go to sleep and wake up I have 30+ Internet Explorer windows open (I NEVER even use IE, I use Firefox) and every one of them is AdwareRemover2007, or XPAntiVirus, or SysCleaner, or some other spyware website. In addition to that I have a red button with a white X on it in my system tray, and I get "Spyware Alert" pop-ups.

I would just system restore, but my computer cannot find any restore points, nor can it delete programs through Add/Remove programs.

As a last chance shot, I DO have Windows XP, and I would prefer to run it, but if necesssary I can install Vista on this machine. If I do that, could that solve my spyware problem, and is upgrading to Vista with no real reason really worth it?

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,087 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:08:06 AM

Posted 25 January 2008 - 05:01 PM

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install the current version of HJT in the proper location.) If using Windows Vista, be sure to Run As Administrator.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 cdemikols

cdemikols
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:08:06 AM

Posted 26 January 2008 - 01:34 AM

Thank you very much for your help. i have posted a log adn I am very thankful for your assistance.

http://www.bleepingcomputer.com/forums/t/127740/several-malware-problems-xpantivirusadware-remover2007newmediacodec-virus/

#6 TMacK

TMacK

  • Members
  • 4,672 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:B.C. Canada
  • Local time:06:06 AM

Posted 26 January 2008 - 02:15 AM

Hi cdemikols,

Now that you have an open HJT log posted in the HijackThis Logs and Analysis forum, you shouldn't make any changes to your system.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to send me a PM.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users