Posted 24 January 2008 - 01:34 AM
Hi all, hope you can help.
I've got a major trojan that ended up on my computer. When I start up my computer, there are errors related to a specific kernal error 1257 (or 1259, not sure which, I'll check again later) so there's a registry problem. Everytime I open a folder, the comp slows down. Sometimes I cannot open "My Computer" at all. I cannot copy or paste anything without the computer slowing down to a stop. Task Manager doesn't show anything unusual, or anything taking up CPU speed. I am eventually forced to restart the computer, and again the same thing happens. A .sys file was missing on the computer, not sure which, but it came up when I was trying to reinstall/repair Windows, which I eventually did, albeit with errors during the repair phase involving missing files need for reinstall. Registry repair tools have fixed the registry, then after reboot everything is screwy again. McAfee isn't detecting any viruses at all, and TrendMicro's online house call thing doesn't run long enough to scan well since the comp slows down too far for it to finish.
I can't back anything up. I can't System Restore. Repairing Windows did nothing. The computer is painfully slow and not working well.
So... what can I do? What is the problem specifically? What are our options? Can the data be saved if we take it to a techie?
Thank, please help... we have so much important info on our computer that we'd hate to lose it.
Edit: Moved topic to the more appropriate forum. ~ Animal