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Internet Explorer Problem


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2 replies to this topic

#1 darkowl

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Posted 23 January 2008 - 06:30 PM

Hello! I hope someone can help me..
I use firefox as my web browser, and I don't know why, when I open the task manager(ctrl+alt+del), it appears 2 IEXPLORER.EXE processes running, even with no windown open. When I try to terminate them, they simply reapear, as if nothing had happened.. I really need help to fix it, because I wan't to install something that requires it closed. I was wondering if it was some kind of malware, but neither ad-aware 2007 nor spybot acused so. So, I came for help..
Thanks in advance!

P.S.: Windows XP sp2

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#2 DaChew

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Posted 23 January 2008 - 06:47 PM

I had the same thing for a while and ended up coming here to learn about malware,

this guide is a good place to start

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

I would have saved myself a lot of grief if I had started with it
Chewy

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#3 Animal

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Posted 24 January 2008 - 01:47 PM

I see that you have a log that is properly posted, here ,you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.

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