"How to reboot in Safe Mode
". Why use safe mode
? The Windows operating system protects files
when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware
, making it easier to find and delete the offending files when performing scans with anti-virus and anti-malware tools. In most cases, performing your scans in "Safe Mode" speeds up the scanning process.
Please download SDFix
by AndyManchesta and save it to your desktop.alternate zipped versionWhen using this tool, you must use the Administrator's account or an account with "Administrative rights"
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive.
- Disconnect from the Internet before running SDFix.
- Double click SDFix.exe and it will extract the files to %systemdrive%
- (this is the drive that contains the Windows Directory, typically C:\SDFix).
- DO NOT use it just yet.
Reboot your computer in "Safe Mode
" using the F8
method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Open the SDFix folder and double click RunThis.bat
to start the script.
-- If this error message is displayed when running SDFix: "The command prompt has been disabled by your administrator. Press any key to continue..."
- Type Y to begin the cleanup process.
- It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
- Once the desktop icons load, the SDFix report will open on screen and also save a copy into the SDFix folder as Report.txt.
- Copy and paste the contents of Report.txt in your next reply.
- Be sure to re-enable your anti-virus and other security programs before connecting to the Internet.
Please go to Start Menu > Run > and copy/paste the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press Ok and then run SDFix again.
-- If the Command Prompt window flashes on then off again on XP or Win 2000, please go to Start Menu > Run > and copy/paste the following line:
Reboot and then run SDFix again.
-- If SDFix still does not run, check the %comspec% variable. Right-click My Computer > click Properties > Advanced > Environment Variables and check that the ComSpec variable points to cmd.exe.