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Windows Messenger Live Virus


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7 replies to this topic

#1 thesaltycolt

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Posted 23 January 2008 - 01:49 PM

my friend received an IM from someone on her contact list with the msg that went something like.

hey is this your display pic...... (a link was here with her email add)

and she went to click it, on my laptop. -___- so now whenever i use messenger for a few mins, a conversation window opens and flickers in and out. and then my messenger hangs.

arghh it's seriously getting on my last nerve, i have a ton of assignments due and msn is the only way my team members and i can send each other files.

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#2 boopme

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Posted 23 January 2008 - 03:33 PM

Hello and welcome. Lets start with what is your OS (XP)?
What Antivirus and spyware tools do you haveon hand.
Have you run a scan from Safe Mode?How to start Windows in Safe Mode
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 thesaltycolt

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Posted 23 January 2008 - 04:13 PM

hi yup windows XP

nope i haven't, and i don't have anti virus software currently.

#4 boopme

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Posted 23 January 2008 - 04:27 PM

Not to sound like I'm yelling at you BUT... Yiu're going to become so infected without it yoiur PC will eventually just shut down
You have malware now so lets get rid of it. Then we'll hook you up with some free stuff so you can survive out there.
First run these Online Scanners
ESET's Online Scanner

Panda ActiveScan?

Now do this Download SUPERAntiSpyware , Free Home Version. Save to desktop .. DO NOT run yet.
Open SUPER from icon and install and Update it.
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Reboot into Safe Mode
Safe Mode Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.


NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.

Please ask any needed questions,post the logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 thesaltycolt

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Posted 03 February 2008 - 03:01 PM

hi sorry for the late reply

i tried scanning it in safe mode, but my laptop keeps shutting off about a min into the scan after the first virus is detected. a trojan something

#6 boopme

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Posted 03 February 2008 - 03:13 PM

Ok try to run thru it in normal mode first and post a log
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 thesaltycolt

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Posted 03 February 2008 - 03:39 PM

i can't copy and paste the log. it hangs...

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#8 quietman7

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Posted 03 February 2008 - 10:30 PM

...windows XP

Have you updated and installed SP1 which helps to prevent crippling malware attacks? If not, no matter what we do you are wide open to re-infection and other high security risks which are prone to an unpatched system and we are just wasting our time. Only by applying all critical updates, you will close many of these security holes which make your computer vulnerable and not keep getting reinfected while cleaning your machine.

nope i haven't, and i don't have anti virus software currently.

You need to install an anti-virus right away and perform a full system scan. There are ample free ones available for download.

Free Antivirus programs: (choose and install only one)
AVG Anti-Virus Free - AVG Anti-Virus Free User Manual
avast! 4 Home Edition - How to Install, Configure, and Use
AntiVir PersonalEdition Classic also provides rootkit detection and removal))
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