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Bsod Rfixing Software?


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3 replies to this topic

#1 onionizer

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Posted 23 January 2008 - 05:55 AM

Hi does anyone know of
1 : A free bit of sofware that fixes yr BSOD s??

2: A good piece of not free software that does same ting??
There seem to be a lot to choose from and dunno which is good..
Thanks Alex

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#2 dc3

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Posted 23 January 2008 - 09:44 AM

Why don't you explain to us what error/s you are getting and see if we can help figure out what the problem is and the best way to go about taking care of it.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 onionizer

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Posted 23 January 2008 - 02:56 PM

Hi Sorry if I seemed rude, but I should have explained that I have already posted the problems in 'Internal Hardware 'section,
But anyway My PC is rebooting when I go to watch a movie or paly a game and I get a BSOD, with this stop code
xxxSTOP:0X0000000A(0X00000016 0X0000001C 0X000000000 0X80502392)
I've run chkdsk, disk diagnosis, and taken my HDDs out and reinstalled them
thanks

#4 usasma

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Posted 24 January 2008 - 07:16 PM

Link to the other thread:
http://www.bleepingcomputer.com/forums/t/126632/rebooting-problem/

There is no program that will fix your BSOD's - but there are programs that will help to determine what's causing them. You can start with this link to help find the error messages: http://www.bleepingcomputer.com/forums/top...tml#entry409491

After that it becomes a matter of figuring out what's significant and what's not - which isn't real easy to do. The quickest way to do it (IMO) is to learn how to write hardware drivers - but that's a whole lot of work just to fix your one problem.

The other thread has been helping you with some tests, maybe it'll help you with some more if you keep it active. Meanwhile, here's some extra info about the error:

You've got:
BCCode : 1000000a
STOP:0X0000000A

Both are also known as a STOP 0x0a error.

Link here to a description: http://aumha.org/a/stop.php#0x0a
And another link: http://www.osronline.com/ddkx/ddtools/bccodes_6vxj.htm

Quote from the help files in the Windows Debugging Tools:

Windows Driver Kit: Debugging Tools
Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL
The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

Parameters
The following parameters are displayed on the blue screen.

Parameter Description
1 Memory referenced
2 IRQL at time of reference
3 0: Read

1: Write


4 Address which referenced memory


Cause
This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high.

The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.

If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

Resolving the Problem
If a kernel debugger is available, obtain a stack trace.

To resolve an error caused by a faulty device driver, system service, or BIOS
Restart your computer.
Press F8 at the character-based menu that displays the operating system choices.
Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time.

To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool
Check the System Log in Event Viewer for error messages that might identify the device or driver that caused the error.
Try disabling memory caching of the BIOS.
Run the hardware diagnostics supplied by the system manufacturer, especially the memory scanner. For details on these procedures, see the owner's manual for your computer.
Make sure the latest Service Pack is installed.
If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination.
For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.

If the message appears during an installation of Windows, make sure that the computer and all installed peripherals are listed in the Microsoft Windows Marketplace Tested Products List.

Here is a debugging example:

kd> .bugcheck [Lists bug check data.]
Bugcheck code 0000000a
Arguments 00000000 0000001c 00000000 00000000

kd> kb [Lists the stack trace.]
ChildEBP RetAddr Args to Child
8013ed5c 801263ba 00000000 00000000 e12ab000 NT!_DbgBreakPoint
8013eecc 801389ee 0000000a 00000000 0000001c NT!_KeBugCheckEx+0x194
8013eecc 00000000 0000000a 00000000 0000001c NT!_KiTrap0E+0x256
8013ed5c 801263ba 00000000 00000000 e12ab000
8013ef64 00000246 fe551aa1 ff690268 00000002 NT!_KeBugCheckEx+0x194

kd> kv [Lists the trap frames.]
ChildEBP RetAddr Args to Child
8013ed5c 801263ba 00000000 00000000 e12ab000 NT!_DbgBreakPoint (FPO: [0,0,0])
8013eecc 801389ee 0000000a 00000000 0000001c NT!_KeBugCheckEx+0x194
8013eecc 00000000 0000000a 00000000 0000001c NT!_KiTrap0E+0x256 (FPO: [0,0] TrapFrame @ 8013eee8)
8013ed5c 801263ba 00000000 00000000 e12ab000
8013ef64 00000246 fe551aa1 ff690268 00000002 NT!_KeBugCheckEx+0x194

kd> .trap 8013eee8 [Gets the registers for the trap frame at the time of the fault.]
eax=dec80201 ebx=ffdff420 ecx=8013c71c edx=000003f8 esi=00000000 edi=87038e10
eip=00000000 esp=8013ef5c ebp=8013ef64 iopl=0 nv up ei pl nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
ErrCode = 00000000
00000000 ??????????????? [The current instruction pointer is NULL.]

kd> kb [Gives the stack trace before the fault.]
ChildEBP RetAddr Args to Child
8013ef68 fe551aa1 ff690268 00000002 fe5620d2 NT!_DbgBreakPoint
8013ef74 fe5620d2 fe5620da ff690268 80404690
NDIS!_EthFilterIndicateReceiveComplete+0x31
8013ef64 00000246 fe551aa1 ff690268 00000002 elnkii!_ElnkiiRcvInterruptDpc+0x1d0



Comments
Before upgrading to a new version of Windows, remove all third-party device drivers and system services, and disable any virus scanners. Contact the software manufacturers to obtain updates of these third-party tools.


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