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Soundcard/sound Problem


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4 replies to this topic

#1 ATARi

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Posted 22 January 2008 - 09:52 PM

So I updated my drivers, Soundblaster Live 24bit and restarted the comp afterwards. I tried playing a music/movie file and boom I lost all sound, even when I connect my USB headset, no sound. I checked all wirings and still nothing. Basically as descriptive I can be, can anyone help me or redirecting to elsewhere; where I can get assistance?

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#2 Queen-Evie

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Posted 22 January 2008 - 10:03 PM

To access analog/digital settings (not sure if this is what you need but I'm throwing it for you anyway)

If you have a sound icon next to your clock, click the icon and open Play Control. The first panel, at least on mine, is Play Control. Click the advanced tab there, in the box that comes up check 1 Digital Output Only. If it's checked, uncheck it. Put in a cd, see if you hear anything.

Also check the sound controls to make sure nothing is muted.

If you don't have the sound icon in the system tray- Control Panel/Sounds and Audio Devices/Volume Tab. Click Advanced to open Play Control, follow the above procedure.

When Play Control opens, if you don't see the Play Control panel or advanced in Play Control, click on Options/Properties. Check the box next to play control, then OK.

(The above steps are based on my SB card. Yours may be the same or something similar. The first time I formatted my computer and reinstalled SB drivers, it took me 4 hours of going through my sound settings and sound control before I stumbled on the Digital Output solution)

Edited by Queen-Evie, 22 January 2008 - 11:14 PM.


#3 hamluis

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Posted 22 January 2008 - 11:07 PM

You did not use WinUpdate to get drivers, did you?

What website provided the updated drivers...and why did you update?

If it were me, I would just uninstall the drivers via Device Manager...reinstall the old ones...see if sound resumes. Solves many an irritating circumstance in ComputerLand.

If so, I would try updating them properly.

And, of course, file corruption could have been the culprit :thumbsup:.

Louis

#4 ATARi

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Posted 23 January 2008 - 04:01 AM

To access analog/digital settings (not sure if this is what you need but I'm throwing it for you anyway)

If you have a sound icon next to your clock, click the icon and open Play Control. The first panel, at least on mine, is Play Control. Click the advanced tab there, in the box that comes up check 1 Digital Output Only. If it's checked, uncheck it. Put in a cd, see if you hear anything.

Also check the sound controls to make sure nothing is muted.

If you don't have the sound icon in the system tray- Control Panel/Sounds and Audio Devices/Volume Tab. Click Advanced to open Play Control, follow the above procedure.

When Play Control opens, if you don't see the Play Control panel or advanced in Play Control, click on Options/Properties. Check the box next to play control, then OK.

(The above steps are based on my SB card. Yours may be the same or something similar. The first time I formatted my computer and reinstalled SB drivers, it took me 4 hours of going through my sound settings and sound control before I stumbled on the Digital Output solution)



This helped thanks alot!

You did not use WinUpdate to get drivers, did you?

What website provided the updated drivers...and why did you update?

If it were me, I would just uninstall the drivers via Device Manager...reinstall the old ones...see if sound resumes. Solves many an irritating circumstance in ComputerLand.

If so, I would try updating them properly.

And, of course, file corruption could have been the culprit :thumbsup:.

Louis


Honestly I don't even know why I update, but I did update through Dell Support which I believe was totally idioitic. Though it's fix thanks for the help!

#5 Queen-Evie

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Posted 23 January 2008 - 09:37 AM

I'm glad you got the issue resolved. Thanks for letting us know.




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