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Can't Remove,srosa,mdelkewintems


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#1 madhouse66

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Posted 22 January 2008 - 07:31 PM

I think I posted this topic in the wrong place earlier on. Sorry
Hi, I am at my wits end. I have a number of trojans causing me absolute grief. I've got mdelk,srosa.sys, and wintems. After following the advice of others, my desktop is now cluttered with such things as Highjack This, AVG Anti-Spyware, smitRem, CWShredder, CCleaner, and SuperAntispyware Professional. I have done online scans with BitDefender, Kaspersky and others that I can't now remember. My real concern is that AVG, Spybot, smitRem and the various cleaners will not load at all now. The Kaspersky scan would not complete it's scan and the ETrust online scanner would not load The strange thing about this is that, otherwise the computer is running perfectly. I have a network with two other computers connected and they too a running without any problem. I have even tried, with the help of a good friend, to remove the offending files in MSDOS and have had no success. Please help me before I go down to Dell and by a new computer!

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#2 Tomo2

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Posted 22 January 2008 - 08:28 PM

If you are using MS-DOS I guess this is Windows 95/98/ME?
Your computer seems to have multiple trojan, backdoor, rootkit etc. These are very nasty viruses and I would recommend running HiJack This and posting the log in the HJT forum so that you can get better help with removing your malware. Learn more on how to prepare to post an HJT log HERE

BTW Here is some info on the viruses you listed:
WINTEMS.EXE, SROSA.SYS, MDELK.EXE

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#3 quietman7

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Posted 22 January 2008 - 09:32 PM

One or more of the identified infections is related to a nasty rootkit componet. Rootkits are very dangerous because they use advanced techniques as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach.

Although the rootkit has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat and reinstall the OS. Please read "When should I re-format?" and "Reformatting the computer or troubleshooting; which is best?".
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#4 madhouse66

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Posted 22 January 2008 - 10:15 PM

OK. Now I'm worried. I am actually using windowsXP-SP2. I should run Hachkthis again

#5 madhouse66

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Posted 22 January 2008 - 10:31 PM

I am not thinking straight. I forgot to mention that I am unable to start my computer in Safe Mode. I imagine that this makes it difficult to properly remove the trojan?

#6 quietman7

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Posted 23 January 2008 - 07:57 AM

Your hijackthis log is posted here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
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