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Trogan Virus?


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2 replies to this topic

#1 joseph walmsley

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Posted 21 January 2008 - 06:40 PM

Hi,

hope you can help, here is my problem.

When I try to log in a box pops up which reads C:\WINDOWS\SYSTEM32\JKKLK.EXE WINDOWS CANNOT ACCESS THE SPECIFIED DEVICE PATH OR FILE YOU MAY NOT HAVE THE APPROPRIATE PERMISSIONS TO ACCESS THE ITEM.

Then another box pops up which reads DESKTOP, COULD NOT LOAD OR RUN C:\WINDOWS\SYSTEM 32\JKKLK. EXE SPECIFIED IN THE REGISTRY. MAKE SURE THE FILE EXISTS ON YOUR COMPUTER OR REMOVE THE REFERENCE.

Some icons on my desktop will not open.

KInd Regards Joe Walmsley

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#2 Orange Blossom

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Posted 21 January 2008 - 10:08 PM

That particular alert is informing you of a leftover registry key that was linked to a file that has been deleted. The file in question is a baddie.

Given the fact that you have other problems, I think there is still malware aboard. I suggest that you scan with SuperAntiSpyware in safe mode.

Download and install SUPERAntiSpyware free found here: http://www.superantispyware.com/superantis...efreevspro.html

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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#3 quietman7

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Posted 21 January 2008 - 11:02 PM

Use Windows Search feature > More advanced options to see if the file(s) are still present. To do this, go to Start -> Search and click For Files or Folders....
  • Click All files and folders.
  • Type in the name of the file under "Search by...criteria."
  • Click More advanced options and check these options:
    • "Search system folders"
    • "Search hidden files and folders"
    • "Search subfolders"
  • Then click "Search" to look for the file(s).
If its not present, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.
Please follow the the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection".

After running VundoFix, a text file named vundofix.txt will have automatically been saved to the root of the system drive, usually at C:\vundofix.txt. Please copy & paste the contents of that text file into your next reply.
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