Posted 21 January 2008 - 02:02 PM
I have just joined the site. My name is Glenys and I am running Windows Vista.
Today I went to PC World and bought a new webcam that was compatible with Vista. When I got home I read the instructions, which said to install the software, reboot the computer then plug the webcam in and it will take it's power from the computer.
I installed the software, and rebooted when it said to, but when it rebooted, it Verified DMI then went to a Windows start up erro screen. The first thing there was to do a repair, so I clicked for it to repair itself, the action failed. I spent 2 hours phoning round PC World but no-one could help me. They are worried about the Warranty as it wasn't bought from there.
Is there anyway to restore the computer back to yesterday. Oh, yeah I forgot to do a recovery disc, yeah I know stupid. I've tried going into safe mode to try and get in to take the camera software out, but I can't do that either.
Thank you in advance