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Windows Installer Pop-up Problem


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#1 Shishisenkou

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Posted 21 January 2008 - 01:38 AM

I have a problem with my Windows XP SP2. It all started after I removed a Vundo infection and installed Norton 360. There should be no traces of Vundo left. However, I have a bigger issue now. Windows Installer tries to install something every time IE 7 is loaded. It pops up three times, then goes away. After that, whenever a new window or tab is opened, it pops up once. I also loaded Word 2003 and it did it again. I'm suspecting this has something to do with IE, but I'm not done. After noticing that my language bar had gone missing, I first merged this with the registry. Probably not the smartest thing to do, now that I think about it. However, because that did not work, I enabled ctfmon.exe and tried to turn the bar back on through the regional settings page. However, this made things worse, as Windows Installer pops up while loading Windows Explorer now! I -->think<-- I can fix the Windows Explorer problem with System Restore, but I'm completely lost on the IE issue. I already ran the Windows Installer Clean Up utility, there was nothing in there that did not install correctly to my knowledge. Norton 360 is listed three times for whatever reason, though. It's very annoying to have to close multiple installer windows just to use IE. Firefox does not have this problem, strangely enough, but I have a few applications that use IE and nothing else. Somebody please tell me how to stop the installer from popping up, as it's very annoying. I'm posting this from my laptop, but my other computer is right here.

If a HijackThis log is needed, I'd be more than happy to provide one.

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#2 Albert Frankenstein

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Posted 21 January 2008 - 07:03 AM

Download the Windows Installer CleanUp Utility from Microsoft, run it, and remove the offending program from it's list.

Please read the following article in it's ENTIRETY before proceeding. It will work's on most 32 bit versions of Windows and some 64 bit versions. It is not recommended to be used with 2007 Office system products. There are other warnings and disclaimers in the article.

http://support.microsoft.com/kb/290301

EDIT: version info

Edited by Albert Frankenstein, 21 January 2008 - 07:09 AM.

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#3 Shishisenkou

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Posted 21 January 2008 - 05:52 PM

Thanks for helping me, I really appreciate it.

Believe it or not, I already tried the utility. It didn't help. After doing a little experimenting, I've found that Windows Installer now runs whenever anything happens, whether it be firefox, the recycle bin, or even while trying to delete or move a file. My dad is going to take the computer in to a repair place tomorrow, but I want to save him money. If I should leave the problem to the repair people, then please tell me.

#4 garmanma

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Posted 21 January 2008 - 06:21 PM

http://support.microsoft.com/default.aspx?...kb;en-us;315346
Method #2 reinstall
Mark
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why won't my laptop work?

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#5 Pippincp

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Posted 21 January 2008 - 06:26 PM

Vundo sits in you temp IE files and also firefox temp files as well as everywhere else. Most AV progs will remove it from "everywhwere else" but not the temp files and therefore it keeps re-loading. There is a fix, I had vundo a few weeks ago and it took me ages of googling to find it.

Ican't find the link now though I still have the app The file is called FxVundoB.exe and was released by Semantec. If you can't find it I'm willing to send it to you or anyone else for that matter. Just PM me.

Pip

#6 Shishisenkou

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Posted 22 January 2008 - 05:18 AM

http://support.microsoft.com/default.aspx?...kb;en-us;315346
Method #2 reinstall
Mark


Tried it, didn't work. I guess I'll just have to let my dad take the computer in, as it's now 2:17 am. Oh well, thanks for trying to help, everyone.




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