Posted 20 January 2008 - 08:23 PM
Ok so just a quick bit of background on the computer... Its just a year old the start of this month and about 2 or 3 months ago the hard-drive crashed, I called Dell and they got me to try this and that and the other and nothing helped, they came to the cdonclusion that it was the hard drive and sent me a new one... we took the old not working one to a computer shop to get my 500+ pictures off of it and when we went to pick it up they said there was nothing wrong with it and to hook it back up and check for ourselves, I never did because it scared the bejesus outta me touch the inside and we cant afford to pay someone again for it so we're using the new one. Anyway the day before yesterday out of the blue with nobody touching the computer the blue screen of death appeared just like last time with no warning, no new programs or anything new installed. I tried rebooting and after the Dell logo appears theres nothing!! The screen just goes black. I tried booting it with the XP disk with no luck because the only options it gives me wont work, and I tried starting it in safe mode which also wont work. The utilities disk that came with it has some diagnostics on it and after an hour or so trying I finally got that disk to work but it wont do any of the OS tests or the Hard drive error tests, it just keep saying 'IDE device failed: Timeout waiting for IRQ'. so after this long story (sorry) do you think it could be something simple like the hard drive isnt hooked in properly or has come loose or something? It just seems weird that the old hard drive worked at the shop but not here and then now this one with almost the same symptoms as the last one. Thank you in advance for any suggestions, and again Im sorry this is so long!