Black screen failures in XP usually fall into one of two categories:
1) Hard drive issues
2) Video issues
For the Hard drive issues, you can try the following steps:
1) Run "chkdsk /f /r" (without the quotes) from the command prompt (if you can get into Windows)
2) If you can't get into Windows, you can use your installation CD to boot into the Recovery Console and run "chkdsk /f /r" from there
3) Use the Recovery Console to run "fixboot" and "fixmbr" (without the quotes)
4) Download and run a diagnostic utility from the manufacturer of your hard drive
For the video issues you can:
1) Uninstall your video drivers (and video driver software), then update your video drivers to the latest available version from the manufacturer of your video chipset (ATI, nVidia, Intel, etc)
2) Boot into Safe Mode to see if the problem occurs there - if not, then it's likely that the video driver is the problem.
3) Try another video card to see if the problem is with the card itself
Edited by usasma, 22 January 2008 - 07:10 AM.
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