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Pcsecuresystem.com And Trustedantivirus.com


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#1 Immdar

Immdar

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Posted 19 January 2008 - 09:12 PM

Hello everyone, Hoping someone can help me get rid of what seems to be an adware infection. I have a new toolbar I was able to disable but it still shows as an option "The egodktf". I also have what seems to be an adware infection that sends me to trustedantivirus.com and pcsecuresystem.com. If anyone can help me get rid of this that would be great. He is a copy of my Hijack this log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:58:42 PM, on 1/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Common Files\Verizon Online\ConnMgr\cmisrv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\program files\ncsoft\launcher\NCLauncher.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\runservice.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Verizon Online\AppMgr\vzOpenUIServer.exe
C:\Program Files\Common Files\MotiveBrowser\MotiveBrowser.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.camelotherald.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RunBus Class - {4865F155-CE00-4E93-A414-147844D7C81A} - C:\WINDOWS\system32\tcblygas.dll
O2 - BHO: SXG Advisor - {5257F0D5-2868-4758-94D3-E268EB6D43C5} - C:\WINDOWS\dopfwrlvtq.dll
O2 - BHO: SelasI Class - {59F4F380-01A0-4083-9FA4-E3B827319F7E} - C:\WINDOWS\system32\vcbhoksb.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Hoja Class - {C07F60AC-688D-4F3E-89EC-30B281BDD2CC} - C:\WINDOWS\system32\asclofjr.dll
O2 - BHO: (no name) - {E954DB82-1533-4714-92F2-59C98D5C18CC} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: The egodktf - {4288B655-63B4-4817-BB1E-B6F3E242234F} - C:\WINDOWS\egodktf.dll (file missing)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [A Verizon App] C:\PROGRA~1\VERIZO~1\HELPSU~1\VERIZO~1.EXE
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\HELPSU~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\Servicepoint\VerizonServicepoint.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Chckup] C:\WINDOWS\system32\Netverchk.exe
O4 - HKCU\..\Run: [ItalU] C:\WINDOWS\system32\italfds.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [LifeCU] C:\WINDOWS\system32\BastaYa.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [PlayNC Launcher] C:\program files\ncsoft\launcher\NCLauncher.exe /Minimized
O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [StartMS] "C:\Program Files\Creative\Shared Files\Media Sniffer\StartMS.EXE" /s (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [CMSRegOW.exe] "C:\Program Files\InstallShield Installation Information\{56F3E1FF-54FE-4384-A153-6CCABA097814}\CMSRegOW.exe" /r (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: officejet 6100.lnk = ?
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://a1540.g.akamai.net/7/1540/52/200612...ex/qtplugin.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1188590960796
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 11441 bytes

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#2 SNOWHITE

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Posted 20 January 2008 - 12:15 AM

Hello Immdar and welcome to BC :thumbsup:

My name is SNOWHITE and I will be helping you with your Malware problem.

A guide and tutorial on using ComboFix can be found at the following link http://www.bleepingcomputer.com/combofix/how-to-use-combofix
1. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
2. Download combofix from one of these links:
Link1
Link2
3. Double click combofix.exe & follow the prompts.
4. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Note:
Combofix should never take more that 20 minutes including the reboot if malware is detected.

If it does, open task-manager > use the processes tab (press ctrl alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.

If that happened we want to know, and also what process you had to end.
Please post back with Combofix report and new HijackThis log.

Regards,
SNOWHITE
Posted Image

#3 Immdar

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Posted 20 January 2008 - 02:56 PM

Thank you so much for your time here is the new HijackThis log and the combofix log. Thank you

Attached Files



#4 SNOWHITE

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Posted 21 January 2008 - 01:40 AM

Hello Immdar,

Please follow the steps below exactly in the order they are written:

Step #1

Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\fknxwqf.exe
C:\WINDOWS\system32\tcblygas.dll
C:\WINDOWS\system32\asclofjr.dll

Suspect::[29]
C:\WINDOWS\DUMP567c.tmp
C:\WINDOWS\DUMP5795.tmp
C:\Documents and Settings\Compaq_Administrator\Application Data\internaldb41.dat
C:\Documents and Settings\Compaq_Administrator\Application Data\internaldb1942.dat

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{4865F155-CE00-4E93-A414-147844D7C81A}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C07F60AC-688D-4F3E-89EC-30B281BDD2CC}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{4288B655-63B4-4817-BB1E-B6F3E242234F}"=-
[-HKEY_CLASSES_ROOT\clsid\{4288b655-63b4-4817-bb1e-b6f3e242234f}]
[-HKEY_CLASSES_ROOT\egodktf.ToolBar.1]
[-HKEY_CLASSES_ROOT\egodktf.ToolBar]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Chckup"=-
"ItalU"=-
"BitTorrent"=-
"LifeCU"=-

IMPORTANT: The above script was written specifically for this infection on this person's computer. It is NOT to be used on another computer, as it may cause damage that could result in a format!


Save this as "CFScript"


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

This will start ComboFix again. Additonally, ComboFix will generate the following files on your desktop
  • A zipped file on your desktop called Submit [Date Time].zip
  • And another file named - CF-Submit.htm
ComboFix may need to reboot to finish its work. Let it.

When CF has finished running, it will generate the ComboFix.log which will appear on your screen.

If CF-Submit.htm is detected, ComboFix will generate this message box:

Posted Image

Clicking OK will cause the machine's browser to load CF-Submit.htm

Posted Image

Click the "Browse" button and locate the Submit [Date Time].zip file on your desktop.
  • Click on the file to Select it.
  • Submit the file by clicking "OK"
Once the file has been submitted, please DELETE both files on your desktop.


Step #2

Looking over your log, it seems you don't have any evidence of an anti-virus software.

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network. Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors:
[/list]It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.


Post the following reports/logs into your next reply:
  • Combofix.txt
  • A new HijackThis log (run after following step1 and step2.)
Regards,
SNOWHITE
Posted Image

#5 Immdar

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Posted 21 January 2008 - 03:44 PM

I did all the steps and here are the 2 logs you asked for. Thank you so much for your help.

Attached Files



#6 SNOWHITE

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Posted 23 January 2008 - 04:34 AM

Hello Immdar,

Please follow the steps below:

Step #1

Please re-open HiJackThis and click on "Do a system scan only". Check the boxes next to all the entries listed below.

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - Startup: PowerReg Scheduler.exe


Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

Media Rover Codec

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders/files (if present):

C:\Program Files\MediaRoverCodec <-- delete this folder
C:\Documents and Settings\Compaq_Administrator\Start Menu\Programs\Startup\
PowerReg Scheduler.exe <-- delete this file

Close Windows Explorer.

Step #2

Click start > Run, copy&paste the following line in the empty runbox:

combofix /u

Press OK.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.
What DSS will do:
  • create a new System Restore point in Windows XP and Vista.
  • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  • check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
Step #3

Please do an online scan with Kaspersky WebScanner

NOTE: This Scanner will work with Internet Explorer Only!


Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save Report As... button:
  • Under Save as type select Text file write name for the file and save it to your Desktop.
  • Locate the file at the Desktop, open it, then copy and paste that information in your next post.


Post back with dss reports main.txt, extra.txt, and Kaspersky scan report. Let me know how is the computer running.

Regards,
SNOWHITE
Posted Image

#7 Immdar

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Posted 23 January 2008 - 07:07 PM

I ran the kaspersky online scan, though the directions were not exact so I am not sure if I ran the right thing. Here are the three reports you asked for. The computer is running fine and never really slowed down i just wanted to get rid of everything that was infected on it.

Attached Files



#8 SNOWHITE

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Posted 25 January 2008 - 12:02 PM

I ran the kaspersky online scan, though the directions were not exact so I am not sure if I ran the right thing. Here are the three reports you asked for. The computer is running fine and never really slowed down i just wanted to get rid of everything that was infected on it.


hmm.. Can you tell me what was different in the instructions for running Kaspersky online scan? I just run it myself and it was exactly as my steps are described. I looked at the report that you have attached and that doesn't look like kaspersky online scan report, so I am really interested which scan have you ran.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

CommAid
Lifec


OPTIONAL:

The next program is very likely the reason your system is infested with malware. Even when a program like this is not infected itself, it will still bring malware into your system because more than half of all files available for download from peer-to-peer networks have been deliberately infected with some form of malware. I recommend that you remove this programs from your system.

LimeWire 4.14.8


Please note any other programs that you don't recognize in that list in your next response

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 4...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Plattform: "Windows".
  • Select your Language: "English".
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • Click "Continue".
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.

    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 3
    Java 2 Runtime Environment, SE v1.4.2_03



  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.
Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected (if anything found).
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Please copy and paste the report back here.
Post back with Malwarebytes' Anti-Malware report and new HijackThis log.

Regards,

Edited by SNOWHITE, 25 January 2008 - 12:04 PM.

SNOWHITE
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#9 Immdar

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Posted 25 January 2008 - 10:13 PM

Everywhere i clicked on the Kaspersky website kept pointing me to the free scanner download so i ended up downloading the free scanner from the website and the log i submitted was from that scanner. Here are the 2 reports you asked for. Thanks for your help.

Attached Files



#10 SNOWHITE

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Posted 26 January 2008 - 08:44 AM

Hello Immdar,

Looks good, how is the computer running?

It seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:
[/list]
More info about firewall programs can be found at the following link Understanding and Using Firewalls

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Install firewall program reboot run new HijackThis scan and post back here with the report, also let me know how is the computer behaving.

Regards,
SNOWHITE
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#11 Immdar

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Posted 30 January 2008 - 04:37 PM

Sorry for taking so long to get back to you and thanks for your time. I installed the Comodo firewall and here is a new HijackThis log. The computer is running fine thank you. That Comodo sure does like to ask alot of connecting questions 8).

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#12 SNOWHITE

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Posted 01 February 2008 - 03:53 PM

Hello Immdar

Your logs are looking good :blink:

I will keep your thread open for a couple of days, if the malware problem reappear feel free to post here. Please take time to read my recommendations below, also follow steps from 1 - 7.

Should you have any questions, please feel free to ask. ;)
  • 1.
  • Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm.


    2.
  • Clean your Cache and Cookies in IE:
    • Close all instances of Outlook Express and Internet Explorer
    • Go to Control Panel > Internet Options > General tab
    • Click the "Delete Cookies" button
    • Next to it, Click the "Delete Files" button
    • When prompted, place a check in: "Delete all offline content", click OK
    3.
  • Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
    • Go to Tools > Options.
    • Click Privacy in the menu on the left side of the Options window.
    • Click the Clear button located to the right of each option (History, Cookies, Cache).
    • Click OK to close the Options window
      Alternatively, you can clear all information stored while browsing by clicking Clear All.
      A confirmation dialog box will be shown before clearing the information.
    4.
  • Clean other Temporary files + Recycle bin
    • Go to start > run and type: cleanmgr and click ok.
    • Let it scan your system for files to remove.
    • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    • Press OK to remove them.
  • 5.DISABLE THE VIEWING OF SYSTEM FILES
    From Windows Explorer, go to Tools>Folder Options> View tab.
  • Untick - Show hidden files and folder
  • Tick - Hide file extensions for known types
  • Tick - Hide protected operating system files
Click Yes to confirm & then click OK
  • 6.CLEAR & RESET SYSTEM RESTORE'S CACHE - (System Volume Information folder)
    Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
  • Tick on the checkbox - Turn off System Restore on all drives
  • Click Apply
Turn it back 'On' by unticking the same checkbox & click OK
  • 7.SECURING INTERNET EXPLORER
    From within Internet Explorer click on the Tools menu and then click on Internet Options.
  • Select the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Select Custom Level .
  • Change 'Download signed ActiveX controls' to Prompt
  • Change 'Download unsigned ActiveX controls' to Disable
  • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
  • Change 'Installation of desktop items' to Prompt
  • Change 'Launching programs and files in an IFRAME' to Prompt
  • Change 'Navigate sub-frames across different domains' to Prompt
  • When all these changes have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
[*] Select OK to exit the Internet Properties page.
[/list]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Secunia Software Inspector
Check for other vulnerable programs running on your PC that are in need of an update.
http://secunia.com/software_inspector
Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see this link:
Understanding and Using Firewalls



SPYWAREBLASTER
SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.

Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here:
http://www.bleepingcomputer.com/forums/tutorial49.html


IE-SPYAD
IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here:
http://www.spywarewarrior.com/uiuc/resource.htm


COMODO BOClean
BOClean runs automatically in the background without interfering with your work and kills malwares INSTANTLY the moment they activate without giving them the chance to invade your machine. A tutorial on installing this product can be found here:
http://www.comodo.com/boclean/boclean.html


WINPATROL
Download and install the free version of Winpatrol. A tutorial for this product is located here:
http://www.winpatrol.com/features.html

A-SQUARED Anti-Dialer
This is a free program that provides defense against Dialers, scans the harddisk and provides a permanent background guard protection against new Dialer infections.

"Dialers are small programs that change the Internet access number of a modem-equipped computer to a much more expensive number"

To understand this threat better read this article The Dialer-Problem in Detail. a-squared Anti-Dialer can be downloaded at the following link:
http://download5.emsisoft.com/a2AntiDialerSetup.exe

A-SQUARED Free
This program is completely free of charge for private use, it removes infections of Trojans, Spyware, Adware, Worms, Keyloggers, Rootkits, Dialers and other malicious programs. It can be downloaded at the following link:
http://www.emsisoft.com/en/software/free

SUPERAntiSpyware Home Edition
Another effective program for helping remove some of the more difficult infections.
http://www.superantispyware.com/downloadfile.html
  • More Secure Browser - Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, and Opera
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.

See these links for more information:

Foistware & How To Avoid It
Browser Hijacking & How to Stop It
Rogue/Suspect Anti-Spyware Products & Web Sites
So how did I get infected in the first place?

Stand Up and Be Counted ---> Posted Image <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.


Happy surfing and stay clean! :thumbsup:


Best regards,
SNOWHITE
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#13 SNOWHITE

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Posted 10 February 2008 - 03:57 PM

As the problem here seems to be resolved this topic is now closed.
To get it reopened PM a staff member with the address of this thread.
This applies to the topic starter only, everyone else with similar problems start a new topic.

Glad we could help :thumbsup:
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