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Xp - Settings Don't Stay Set

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#1 kalmly


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Posted 19 January 2008 - 04:26 PM

SOUNDS: Periodically, changes I make to the Windows Program Event Sounds quit working. Control Panel/Sounds and Audio Devices, show it is still set to my theme, but when I check each sound in the list, all the ones I changed from the Windows Standard show "None". This happens about 1X/mo so I've made a reference list to help me put them all back. In order for them to hold (at least for a while), I also have to rename the theme.

ICONS: Application icons revert to Windows ugly little standard instead of the nice little icons that most programs come with. The only way to get them back is to reinstall the application but even then they won't last long. After a while I will find only the Window's icons again.

I have a couple of word processors (besides Word) that I use regularly (instead of Word). Until recently, right-clicking on an .rtf file in Explorer would show them on the Open With drop down. A couple of weeks ago, they disappeared. Only Word and Wordpad were still available. I tried and tried to get them back on the menu but have only succeeded in restoring one of them by making it the default for .rtf files. I can't add the other word processor because the system will no longer let me. I can only replace the default. I also noticed that not only are the word processors missing from the "Recommended Programs" list, they are also missing from the "Other Programs" list -- along with 50% of the other programs that were once listed there. Choosing "Browse" does not work. Nothing happens when I locate the .exe file I'm looking for and click on it or choose "Open".

Originally I added both my word processors to the list myself with no difficulty so something has happened to the system since then. If it is a Windows Update, I would like to know which one, so I can remove it. The only recent changes I made was to install "Window's Defender". I have since uninstalled it on the off chance it might be the source my problem but I have no idea if it had anything to do with it. The sound problem existed long before "Windows Defender" and today, the system refused to recognize .ico as a file type and Windows Picture and Fax Viewer won't open the .ico files I downloaded this a.m. Looking at "File Types" showed the file association was gone.

It seems to me that Windows is fighting any changes I want to make. "YOU WILL USE ONLY WORD! YOU WILL USE ONLY THE ICON I CHOOSE FOR YOU! YOU MUST USE MICORSOFT SOUNDS OR NONE!"

Any suggestions? I have Windows XP SP2. AVG Anti-Virus runs every morning. AVG Anti-Rootkit runs every other day. Ad-Aware runs once a week.

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#2 Orange Blossom

Orange Blossom

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Posted 20 January 2008 - 01:41 PM

What you are experiencing is not normal behaviour for a computer. I suspect there is an infection aboard.

I'm going to suggest running SuperAntiSpyware Free in safe mode. Of course, you will install it in normal mode.

Download and install SUPERAntiSpyware free found here: http://www.superantispyware.com/superantis...efreevspro.html

Be sure to click on the download button to the left, not on the free trial download on the right.

Install it and double-click the icon on your desktop to run it.
It will ask if you want to update the program definitions, click Yes.
Under Configuration and Preferences, click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
On the main screen, under Scan for Harmful Software click Scan your computer.
On the left check C:\Fixed Drive.
On the right, under Complete Scan, choose Perform Complete Scan.
Click Next to start the scan. Please be patient while it scans your computer.
After the scan is complete a summary box will appear. Click OK.
Make sure everything in the white box has a check next to it, then click Next.
It will quarantine what it found and if it asks if you want to reboot, click Yes.
To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
Click close and close again to exit the program.

Please post the log in your next reply.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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