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Browsers Don't Work With Cable Connection


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#1 whyagain?

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Posted 18 January 2008 - 06:04 AM

hello everybody.

this one is a strange issue which i dont understand.

Although my IBM thinkpad (XP pro) can connect to the interent, both Firefox and IExplorer cannot not load any pages using cable connection.
There is no problem with the connection and a second computer at home has internet access using with the same connection.

However, wireless networking works (outdoors - don't have wireless at home) although a bit slowly.

i uninstalled my firewall - it didn't change a thing.

i consulted the technical support of IBM and they said i need to reinstall Windows, which is quite a pain in the ass.
could there be another reason/solution for this problem?

thanks

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#2 TMacK

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Posted 18 January 2008 - 11:33 AM

Hi whyagain?,

Is there any Proxy set or used?
Check to see if set to automatic:

In Firefox,
Go Tools/ Options/ Advanced/ click on the Network Tab, then click Settings.
Select the radio button that says Auto Detect Proxy Settings for all this Network
Click Okay

In Internet Explorer,
Go to Tools/ Internet Options/ click on the Connections tab, then click on LAN Settings.
Select Automatically Detect Settings
Click Okay twice.
Try browsing, and if no joy,

Go to the Control Panel then Network Connections.
Click once on your active Connection.
From the menu on the left, select Repair This Connection.

Do you get error an message Page Cannot be Displayed.
See if there is something in that KB article that helps.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 whyagain?

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Posted 20 January 2008 - 09:33 AM

hi TMack

thanks for the prompt reply.

i checked the configurations of both browsers but they were ok.

i looked thru the KB article but it is not relevant since:

1. wireless networking is working and

2. the connection at home used to work some 3 weeks ago without me changing any settings, at least not deliberately


any further suggestions?

#4 TMacK

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Posted 20 January 2008 - 02:28 PM

Are you getting an error message when the browsers fail to load?

Please read Using LSP-Fix to remove Spyware & Hijackers and download the LSP-Fix from it's download location.

LSP-Fix is a utility designed to remove and repair problems associated with a a type of software called a Layered Service Provider, or LSP. LSPs are designed to integrate directly into your TCP/IP layer, the protocol you use to communicate on the Internet, in order to manipulate data that is sent across it. The LSPs are installed in such a way that each LSP in the TCP/IP handler are chained together. If one of these LSPs is removed incorrectly, that chain could become broken, possibly removing your ability to connect to the Internet or a network.
Because you just want to fix a broken chain, click the Finish button, (designated by the green box in Figure 1. of the Tutorial).
LSP-Fix will automatically fix the LSP chain and hopefully restore connectivity back to the network.

Or you can try Winsock2Fix, if that fix didn't work .
http://www.bleepingcomputer.com/files/winsock2fix.php
When you run it, click on ReG-Backup button first to backup the registry, and then click on the Fix button.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner




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