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Virtumonde Got Me, Help Plz!


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#1 Texgal

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Posted 17 January 2008 - 08:24 PM

Hi I have an almost new install of Windows XP Pro and before I got all the updates, antivirus, Adaware installed I picked up Virtumonde :thumbsup: A somewhat techy guy helped me somewhat but it still exists. I'm getting TONS of temp files added straight to C:\ drive and also into My Documents, random reboots, random freezes, font changes on IE, lots of popups, my Panicware Popup Blocker won't work now, zomg HELP! Why don't I reinstall again fresh? My other (old) Hard Drive died totally and everything I could save is on this now.

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#2 boopme

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Posted 18 January 2008 - 12:07 PM

Hello Texgal and welcome
I'm not certain whose or what tool you have run so I''ll give you the full instructions. Following this should remove it.

NOTE: all blue wording are instructional links.
First you will need to follow the instructions in Bleeping Computer Tutorial
How to Remove WinFixer / Virtumonde

Now Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program.
DO NOT run yet.

Now reboot into Safe Mode: How to start Windows in Safe Mode
Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox or the Opera browser click that Browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.Click Close to exit the program.

Please ask any needed questions,post logs and Let us know how Pc is running.
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