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Restart A New To Me...used Laptop


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#1 Bryan B

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Posted 17 January 2008 - 04:40 PM

Hi Gang,

I just bought a 3 month old laptop from a friend of mine. It's a compaq presario with windows vista professional op-system. Apparently they don't use startup discs anymore. How do I restore this machine back to "out of the box" condition. Is it possible to do with out discs. I gotr the other guys name out of the user list, but his name and his computer mechanics name is all over the place, such as task manager. how do I get all his junk out of there?? I'm giving this to my daughter and don't want her to see things he was looking at either. I appriciate your help! Thanks

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#2 usasma

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Posted 17 January 2008 - 07:53 PM

Generally when you first boot it'll show an option for System Recovery (it's either F10 or F11 if I recall correctly).

Can you go into the All Programs menu and find something like Compaq, Compaq Maintenance, or Compaq Recovery - there should be options in there to make recovery disks (if they haven't been made already) or there should be an option to recover the system to factory default.
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#3 Bryan B

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Posted 07 February 2008 - 10:13 PM

Thanks folks, Finally got thru to the people at Compaq again and this time they said they would overnight me a set of start-up discs, and they did! Don't know why they wouldn't do that in the first place. USASMA, Thank you for your help. It's nice to know help is out there.

Bryan




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