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My problem is that my computer has recently started to display the "unresponsive program" message when I am surfing the net. I first get the message saying that Internet Explorer has encountered a problem and must shut down. The program will often not shut down. I then get the unresponsive program message. When I click END NOW it sometimes ends and sometimes does not. This is so frustrating. I am constantly trying to get "unfrozen". Sometimes I have to shut the computer down completely. My computer is only a year old, and I have run my virus scan. There are no viruses on it. Thanks in advance for any help.