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Usb's Not Working


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#1 jetsetsteph

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Posted 17 January 2008 - 03:47 PM

Hello, all! I am running Windows XP, Home Media Center Edition. I have 5 USB's on it: 3 in the front and 2 in the back. Out of these 5, only 1 of the 2 in the back work. I have tried different USB devices...my mp3 player and 2 different digital cameras...in the different USB's, and nothing works. The one in the back that works is where my printer is plugged into. I have tried my other devices in this USB and they do not work, nor does the printer work in any other USB port. My friend looked at it and tried his USB flash drive and got the same response: Nothing.

When I first got this computer, back in Oct., 2006, Norton came pre-installed on a trial basis. We bought Norton in Dec., 2006, and within a month the USB's stopped working. We uninstalled Norton and they still did not work.

I did reinstall the drivers, but still, nothing. Also, I did check, and my computer does show 5 USB's being installed.

Yes, I realize it has taken me a year to post on a forum, but I've been spending time looking it all up.

I do not receive any messages stating that there is power problem. I did try to unplug the printer and try another USB, but that does not change anything, either.

Thank you in advance for your help!

--JSS

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#2 hamluis

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Posted 17 January 2008 - 04:03 PM

OK :huh:.

First thing to realize: One-year warranty on system, motherboard is standard.

2d thing: Onboard solutions for video, sound, USB, modem, etc...are provided as an accomodation by motherboard makers. In the past...and, for some of us, in the present...PCI cards provided these functions.

3d thing: Anything manmade can go bad, especially if it's outside the warranty period.

USB 2.0 controller cards eliminate a lot of potential grief and are what I consider to be inexpensive. Easily installed. Example follows: http://www.newegg.com/Product/Product.aspx...N82E16815106505

Now...if you removed the device, using Device Manager...rebooted and then allowed the device to be reinstalled...and you still have no joy, my guess is that the onboard chip for USB is just not doing the job and probably won't be able to do so in the future.

If a part will solve a problem for me and costs less than $10, I don't even think about it...I just get online and order :thumbsup:. I have it within 3/4 days with no special shipping and it resolves an irritating situation.

Louis

#3 hamluis

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Posted 17 January 2008 - 04:03 PM

Edited to remove duplicate post caused by ???

Louis

Edited by hamluis, 17 January 2008 - 08:47 PM.


#4 jetsetsteph

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Posted 17 January 2008 - 04:15 PM

Thanks for the quick response! I guess I am just trying to figure out if the computer is just not really recognizing it, even though it says they are installed. Or, would the computer recognize the new ones? I don't know if a System Recovery would actually fix it or not. I guess I am trying to figure out if this a problem with the computer or the devices, since I can't understand how 1 device will work in 1 port, but other devices will not work in that same port.

Can anyone explain this to me, please?

--JSS

#5 garmanma

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Posted 17 January 2008 - 07:30 PM

"Also, I did check, and my computer does show 5 USB's being installed."

Was this in Device manager? In Device Manager, when you expand the +'s are there any yellow exclamation points or red X's?
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#6 jetsetsteph

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Posted 17 January 2008 - 09:26 PM

Device Manager shows 5 USB's and 5 USB Root Hubs.

Thanks, Mark!

-JSS

No !'s or anything.




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