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Spyware / Malware Problems

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5 replies to this topic

#1 Hoss


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Posted 16 January 2008 - 06:08 PM

I think i have downloaded some malware and cannot seemed to get rid of it. Ran Spybot , Macafee Avert Stinger, SmitfraudFix, ATF-Cleaner and cannot seemed to get rid of my problems of brower windows continually popping up and slow computer. Please help

Edit: Moved topic to the more appropriate forum. ~ Animal

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#2 Tomo2


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Posted 16 January 2008 - 07:31 PM

What are the symptoms of your malware?

You can try Avast! Antivirus Home edition and run a boot scan after installing.
Also try an online scanner like Trend micro Housecall

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#3 Hoss

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Posted 16 January 2008 - 08:29 PM

The systoms of my malware are as follows:
1) I keep receiving a window stating: During a scan of files at system startup, potential errors in the system registry were found> p-07-0100 irql: 1f SYSver 0xff00024. NT_KERNEL error 1256 KMODE_EXCEPTION_NOT_HANDLED
2) When I open up explorer browser it starts to multiple and cannot keep up to them when trying to close them.
3) Noticed to new Icons on desk top with no file association to them: - Help and Support & Windows Update

I have ran Online Trends Virus scan, Spybot, SmithfraudFix, and currently running Zone Alarm. I have also ran Hjackthis but do not totally understand the log report.

#4 annabackwards


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Posted 17 January 2008 - 06:01 AM

Try this as it could just be your installation of Windows.

If you have Windows Xp and the installation disk, then do this.

Click here and follow the instructions.

Don't worry, repairing Xp won't delete any of your files, it will however remove any system files for XP, so you will have to update Windows programs again.

If you don't have XP, the installation disk or this doesn't help at all then:
Please click here and follow all steps that you have not already completed.

Do not alter your computer before you receive a reply for the HijackThis Log. This is because fixes will be based on the information you supply when you made the log.

Also be patient, as there are only a limited number of helpers and a large demand. If you receive no reply within 5 days, please post the link to your thread in the thread here

Good luck :thumbsup:

Note: You should not fix anything with HijackThis unless you have the necessary knowledge, or you can really damage your computer.

Edited by annabackwards, 17 January 2008 - 06:01 AM.

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#5 Hoss

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Posted 18 January 2008 - 05:39 PM

I gve up and just did a system restore. Working great now.

Thanks for all your help

#6 quietman7


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Posted 18 January 2008 - 08:59 PM

The potential errors in the system registry were found> p-07-0100 irql message was from a malware infection. Glad to hear that System Restore resolved it.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1".
"Hardening Windows Security - Part 2".
"IE Recommended Minimal Security Settings".
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