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CWS pain


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#1 Farooq

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Posted 04 March 2005 - 05:21 AM

Hi there,

This is my first posting. I am a IT professional but fedup to my neck with spyware.. :thumbsup:

Edited by Farooq, 04 March 2005 - 05:28 AM.


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#2 tg1911

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Posted 04 March 2005 - 08:12 AM

Hello, Farooq.
Welcome to Bleeping Computer.
Let's see if we can help you with your spyware problem.

Are you using these basic security programs?

aČ free-a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. aČ fills this gap.
Ad-Aware-A good program similar to SpyBot S & D.
Spybot S&D-Detects and removes spyware, of different types, from your computer.
SpywareBlaster-A good program that prevents spyware from being installed on your computer in the first place. This program is always running in the background, protecting your computer. It prevents the installation of bad active X controls found in web pages.
SpywareGuard-A nice compliment to SpywareBlaster. This allows you the option to prevent downloads that contain bad active X controls.

If not, you need to. These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

Download them, update them, and then run them.

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.

If that doesn't help, then:

Download the latest version of HijackThis (HJT), from here.

Put HijackThis in a Permanent folder:
Click My Computer / C: / File / New / Folder / name the folder; HijackThis
Put HijackThis.exe, in this folder.
This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.

Read the pinned post in the HJT forum, here

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a couple of days to get a response, but, the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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#3 jgweed

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Posted 05 March 2005 - 08:58 AM

You don't have to be a professional to be fed up with spyware, it just makes it worse when it lands on your computer. You will find BC a wealth of useful information, and the forums are always available to post a question or a problem to the friendly user community here.
Welcome to BC!
Regards,
John
Whereof one cannot speak, thereof one should be silent.




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