Posted 16 January 2008 - 11:36 AM
This may be the wierdest idea you get, but please bear with me.
Go into control panel and create a new user. Log out of Vista, and log in as the new user. Load office and see if you still get the issue.
I've encountered this a couple of times and it's always in the OEM version of Vista that comes pre-loaded on new machines. It happens on my HP Pavilion laptop too - in order for the manufacturer to circumvent certain blocks Vista puts in place, the default profile created when you first start up a new machines can sometimes have a really weird set of permissions - sometimes older programs can get access denied errors for the strangest reasons.
Creating a new user profile uses the default ruleset Microsoft provides for Vista, and doesn't make a profile that may have the same limitations as your OEM manufacturer might use on their own default account. Where permissions are involved, this shouldn't work - but often does.
Let me know if it works in this instance.