Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Updating Windows And User Privilege Service

  • Please log in to reply
1 reply to this topic

#1 Whisperwolf


  • Members
  • 4 posts
  • Local time:08:04 PM

Posted 16 January 2008 - 02:07 AM

Hi all!

I recently had an unexpected problem with a piece of software, and reinstalled Windows selecting to repair my existing installation. Now although it's downloaded the updates, when it goes to install them it simply says "Installation failed" and gives the entire list of downloaded updates as failed. When I turn my machine off, it says "Installing update 1 of 89" for about four seconds, then proceeds to "Windows is shutting down"

I also notice that in Services I have "User Privilege Service" set to manual and stopped. When I try to start it, it fails with the message "Failed to respond in a timely manner" and then forever afterwards during that session is marked "starting" but it never successfully starts. I've seen a lot of talk about the existence of "User Privilege Service" - it only seems to show up in services when something is wrong - but I've not been able to find an explanation of what it is, what it does, and what to do if it refuses to start.

Any help would be much appreciated.

Edit: Removed HijackThis log as further reading through the forum indicates it's not appropriate to post it in advance

Edited by Whisperwolf, 16 January 2008 - 02:34 AM.

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:04 PM

Posted 17 January 2008 - 07:26 AM

I'm unsure of the validity of the User Privilege Service. It doesn't appear anywhere on my XP VM - even when invoking the "Run As" command. My XP VM is fully updated, but does not have .NET 1.1 or .NET 2.0 installed.

As search of the web doesn't reveal much about this service, nor does a search of the Microsoft KB.

I'm guessing that it's malware or a service installed by some relatively obscure add-on program that you have running. I'd suggest running a free, online scan to ensure that your protection hasn't been compromised. Here's 2 that I use:
http://safety.live.com (requires IE)

If it turns out that it's an infection, try posting in this forum: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
If not, then post back and we'll see what we can do.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users