I recently had an unexpected problem with a piece of software, and reinstalled Windows selecting to repair my existing installation. Now although it's downloaded the updates, when it goes to install them it simply says "Installation failed" and gives the entire list of downloaded updates as failed. When I turn my machine off, it says "Installing update 1 of 89" for about four seconds, then proceeds to "Windows is shutting down"
I also notice that in Services I have "User Privilege Service" set to manual and stopped. When I try to start it, it fails with the message "Failed to respond in a timely manner" and then forever afterwards during that session is marked "starting" but it never successfully starts. I've seen a lot of talk about the existence of "User Privilege Service" - it only seems to show up in services when something is wrong - but I've not been able to find an explanation of what it is, what it does, and what to do if it refuses to start.
Any help would be much appreciated.
Edit: Removed HijackThis log as further reading through the forum indicates it's not appropriate to post it in advance
Edited by Whisperwolf, 16 January 2008 - 02:34 AM.