My boyfriend used my laptop to download some things last weekend and unfortunately he isn't very thorough with the sites he uses. Ever since, Avast! 4.7 Home Edition has been popping up every hour saying it has found the Trojan Horse Virus in C:\WINDOWS\system32 though when I ran a full scan it said no other viruses were found.
I took some advise from a friend and downloaded Spybot - Search and Destroy 18.104.22.168 which found Virtumonde and something else which I'm afraid I've forgotten; both were deleted without a problem but still Trojan Horse Viruses kept being downloaded.
After this I disconnected from the internet and found that every hour a message would come up saying:
"No connection to the Internet is currently available. To view Internet content that has been saved on your computer, click Work Offline.
Click Try Again to attempt to connect."
Today I've tried doing a system restore but no matter what date I selected to backtrack to, it said that the systems restore could not be completed and nothing had been changed. It didn't offer any help as to why and all instructions were followed perfectly so as far as I'm aware it was no fault of my own.
After researching a bit more about Win32:tratbho it was recommended to download and run VundoFix 22.214.171.124 which I have done today. This has located the problematic file (C:\WINDOWS\system32\iifdaxy.dll) but on clicking "Remove Vundo" it says it cannot be deleted and will try again after rebooting. It only seems the computer restarts itself though and again it says the file cannot be deleted. I've tried deleting it manually too but an error Access Denied message comes up.
Is there any way I can get rid of this file without wiping my computer? As a first year fashion student I have way too much work on this computer to back up/lose unless it is the last resort.
Also, I'm not fluent with computer talk or processes so whoever can help may need to explain in a "Win32:trathbo for Dummies" sort of fashion.
If you need anymore information about the problem please ask me and thank you in advance for any help you can offer!! =)