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#1 troubledone

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Posted 13 January 2008 - 09:27 AM

I am here to get a fix for my computer. working to rid us of this nasty virus. Thanks for all the help. Will post log soon.

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#2 jgweed

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Posted 13 January 2008 - 12:26 PM

You might want to begin by first posting in the "AM I INFECTED? Forum? There may be a "quick and easy" fix for your problem; if not, one of our experienced Members will certainly direct you to the proper place to post your HJT log.
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Whereof one cannot speak, thereof one should be silent.

#3 troubledone

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Posted 13 January 2008 - 04:47 PM

Thank you John. I will continue to learn things the hard way I suppose. I have gone completely through the
Do you have popups or other malware infecting your computer? If so, Start Here!
section and now have produced a hijack log. Not sure what to with that so I'll be watching.
Craig

#4 boopme

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Posted 13 January 2008 - 05:34 PM

Hello and welcome troubledone. You've posted it properly good job!! Her's just alittle more info

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
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#5 david28

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Posted 13 January 2008 - 07:04 PM

Hello troubledone and :inlove: to Bleeping Computer!

We hope you enjoy you time here and please, don't be afraid to ask questions, we are here to help. :trumpet:

To familiarize yourself with Bleeping Computer and how it works, I suggest that you check out New User Orientation

You may want to check out the Tutorials section of Bleeping Computer as you may find these useful.

Also, if you would like to familiarize yourself with the functions of the board and posts etc. you can try out the Tests and Scribbles

So, once again, Welcome to Bleeping Computer, we are a very friendly community and willing to help with any problems that you have and once again, don't hesitate to post on the forums, as that is what they are there for. :thumbsup:

Enjoy your stay! :flowers:




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