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Installer_en.exe On Startup


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#1 spacedye

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Posted 12 January 2008 - 12:17 PM

hello,
my pops computer is infected with something. i did the search on here for this and found the info. but i figured it might be different for his computer. its an emachine. any help would be apprecitaed. thanks.

installer_en.exe
locus software incorporation

thats what comes up on startup.


Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by TMacK, 12 January 2008 - 01:38 PM.


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#2 quietman7

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Posted 12 January 2008 - 06:19 PM

Download FileASSASSIN.zip and save to your desktop (this tool is compatible with Win 2000/NT/XP/Vista only).
  • Create a new folder on your C:\ drive called FileASSASSIN and extract (unzip) the file to that folder. (Click here for information on how to do this if not sure. Win 9x/2000 users click here.)
  • Open the folder and double-click on FileASSASSIN.exe.
  • Select the following file(s) to delete by dragging it onto the text area or select it using the (...) browse button.
    • installer_en.exe
    <- probably in C:\Documents & Settings\username\Application but you may have to perform a search.
  • Select a removal method. Start with "Attempt FileASSASSIN's method of file removal."
  • Click delete and the removal process will begin.
  • If that did not work, start the program again, select the file(s) the same way as before and this time check "Use delete on reboot function from windows."
Note: If you cannot find the file(s), you may have to Reconfigure Windows XP to show hidden files, folders. (We are doing this so we can look for and delete hidden files if necessary but don't delete anything other than what I ask you to delete. After your system is clean, follow the same procedure to hide these files and folders again to protect them from accidental deletion).

Download AutoRuns and save it to your Desktop.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if your not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related installer_en.exe.
  • Right-click on the entry and choose delete.
  • Reboot your computer when done.

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#3 spacedye

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Posted 13 January 2008 - 09:44 AM

Thank you sooooo much!!
its all cleaned up now. much appreciated. thanks again!!!

#4 quietman7

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Posted 13 January 2008 - 12:18 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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#5 spacedye

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Posted 13 January 2008 - 01:02 PM

will do. thanks once again.... :thumbsup:

#6 quietman7

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Posted 13 January 2008 - 02:04 PM

Your welcome.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1".
"Hardening Windows Security - Part 2".
"IE Recommended Minimal Security Settings".

Safe surfing and have a malware free day.
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