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Only Prints Red And Yellow Colors

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#1 pendejo


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Posted 12 January 2008 - 10:13 AM

I share a computer with a person who will be away for awhile. Printer (HP Deskjet 882C) was running out of ink. Bought new ink cartridge (HP 23 "Tri-color) at Staples. Printer now only prints the red and yellow colors. It used to print all the colors. The cartridge package label shows three circles colored red, yellow and blue ("Tri-color"). Tri-color means three colors, right? Do I need somekind of "multi-color" or all-color cartridge?

I went to the Faxes and Printers and did the "color management" options. Everything seems to be like it's supposed to be. I'm thinking the new cartridge is defective. Any advice or suggestions would be appreciated.


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#2 usasma


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Posted 12 January 2008 - 10:49 AM

I'd suggest taking it back to Staples for a new one since the blue doesn't work. Double check to make sure it's the right cartridge and you should be fine.
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#3 Fredil Yupigo

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Posted 12 January 2008 - 04:15 PM

If it "used to" print all the colors, you're probably out of blue ink. It happened to me once with yellow, and when I tried to print black it came out purple :thumbsup:

See if a new cartridge fixes the problem.

Edited by Fredil Yupigo, 12 January 2008 - 04:23 PM.

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