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I share a computer with a person who will be away for awhile. Printer (HP Deskjet 882C) was running out of ink. Bought new ink cartridge (HP 23 "Tri-color) at Staples. Printer now only prints the red and yellow colors. It used to print all the colors. The cartridge package label shows three circles colored red, yellow and blue ("Tri-color"). Tri-color means three colors, right? Do I need somekind of "multi-color" or all-color cartridge?
I went to the Faxes and Printers and did the "color management" options. Everything seems to be like it's supposed to be. I'm thinking the new cartridge is defective. Any advice or suggestions would be appreciated.
Still visually handicapped (avatar is memory developed by my Dad
BSOD Kernel Dump Expert
Location:Southeastern CT, USA
Local time:12:39 PM
Posted 12 January 2008 - 10:49 AM
I'd suggest taking it back to Staples for a new one since the blue doesn't work. Double check to make sure it's the right cartridge and you should be fine.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.
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