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Problems With Media Files


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8 replies to this topic

#1 Jimmy Meeks

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Posted 11 January 2008 - 06:54 PM

Hello and thank you in advance for any help that anyone can give.

The problem that I am having is with movie files opening in windows IE 7.0.5730.11.
If a movie is embedded with in a web page it will play fine, but if internet explorer has to open a new window then I get this Error message, "Internet Explorer cannot display the webpage".
I use windows XP Home edition and have Windows Media Player 11.0.5721.5230.
When I view Flash movies I don't have this problem.
I Use ZoneAlarm Anti-virus/Firewall 7.0.462.000.

Someone please help, this is annoying.

Thank you,

Jimmy Meeks

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#2 nigglesnush85

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Posted 11 January 2008 - 07:06 PM

Hello and welcome,

Have you tried refreshing the page repeatedly, have you tried opening the same page in a different browser?
Regards,

Alan.

#3 Jimmy Meeks

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Posted 11 January 2008 - 08:02 PM

The Problem is now with just one windows media movie/page it is with any movie that I attempt to open.

#4 Jimmy Meeks

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Posted 12 January 2008 - 11:17 AM

Does anybody have a clue?

#5 nigglesnush85

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Posted 12 January 2008 - 11:21 AM

Have you tried FireFox? have you installed the necessary pluggins eg adobe flash and so on? are you running any third party codec packs?
Regards,

Alan.

#6 frankp316

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Posted 12 January 2008 - 06:49 PM

Does anybody have a clue?



I don't think you've given detailed enough information for anyone to help you. First of all, is this in WMP or a web page? If it's a web page, what is it? Post a link so we can check it out. And since the problem has gotten worse, maybe it's spyware. But we need a better description.

#7 Jimmy Meeks

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Posted 12 January 2008 - 07:03 PM

No I haven't tried firefox, I'd like to stick to IE.
Yes I have all of the Flash and Java plug-ins.
No I am not running any 3rd party codec packs.

It is not a particular web site, it is any windows media file that opens in a new page.

Thank you for all of the help you have given so far.

I wasn't attempting to insult anyone when I asked if anyone had a clue, I was asking for help.

Jimmy

Edited by Jimmy Meeks, 12 January 2008 - 07:04 PM.


#8 nigglesnush85

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Posted 12 January 2008 - 07:11 PM

Hi Jimmy,

When you say windows media player file on a webpage, are you refering to a webpage for example, youtube and where the video plays it has the windows media player buttons play Ffwd and so on? If this is correct then there are two main points that come to mind.

1 IE can't recognise the file properly, To test this run a different browser to test if it can view it(then uninstal it); if it can then you have a problem with IE most likely an extension/pluggin problem.

2 the file you are trying to view is not on the server that is hosting it.
Regards,

Alan.

#9 frankp316

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Posted 13 January 2008 - 06:31 AM

Just wanted to add that if the video is embedded on a web page, chances are pretty good it's using Flash and has nothing to do with Windows Media. So we still need to know exactly what the problem is because it may not be what you think it is.




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