Posted 11 January 2008 - 11:35 PM
I agree with hamluis, it seems like you should talk to newegg, for two reasons:
If you expected a retail version, an OEM version doesn't give the same license transfer rights. OEM is tied to the system it is originally installed and activated on, and the license expires when that installation is retired (ie when the computer is decommissioned, you can't re-use the OS and re-activate it on a new computer). A retail version can be removed from the first system it is used on, and the license transferred to and activated again on a subsequent computer. So if you ordered and paid for retail, you should get retail.
The reference to an image need not concern you, that's for when a volume builder copies a prepared partition image onto bulk hard drives, then sends un-opened OS packages with the systems. The matching type of image must be used according to what type of license key the owner is going to have to enter according to the package that comes with their system.
The second reason, what seems to be the problem with your license key, as it says in your quote:
"When using SP2c product keys, system builders must:
* Use the product keys with SP2c media."
Was your OS package a single shrink-wrapped pack, or did you receive a COA License pack and a separate CD? It seems like you have been supplied an SP2c product key but not SP2c media to match the license. However, once your license has been accepted as valid and you have been issued an alternative key by Microsoft, and the OS has been activated, that should not be a problem - because it's OEM it can't be transferred to another system anyway.
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