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Problem With New Build


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#1 dilirah

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Posted 11 January 2008 - 12:28 AM

My new build is:
Biostar K8M800 Micro AM2 board
AMD Athlon 64 x2 4800+
one stick DDR2-667 1Gig ram
SATA hard drive

When I turn on the computer, I get one beep, and the screen that says Hit [del] to enter setup. No amount of hitting Del will get me into BIOS setup, and nothing else happens. The computer just hangs there. I discovered that I can enter setup if I disconnect my SATA drive, and then when I exit setup, everything seems normal until Windows setup discovers there is no hard drive attached.

I don't understand why having a SATA drive attached causes things to hang. I hope someone can help.

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#2 rigacci

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Posted 11 January 2008 - 06:45 AM

Have you tried a different SATA input? Most boards have more than one.

If it turns out you have a bad SATA input, you should be entitled to a replacement MB.

I hope this helps.

DR

#3 dilirah

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Posted 11 January 2008 - 11:44 AM

I have tried both SATA inputs, and the problem is the same with both. I am using a cable that came with another mobo, so when I get time today I'll try using the cable that came with this board. Don't know if that might make a difference, but you never know.

#4 Lucky23

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Posted 11 January 2008 - 02:49 PM

Is there some where in bios that lets you select between IDE and SATA?
Centurion 5 Case~GA-P35-DS3L Rev2.0~E6550~EVGA 8800GS~3GB GSkill~Cooler Master 650 PRO~Seagate 320GB SATA II~ 2 ASUS 20X Burners~Sound Blaster Audigy SE~ZeroTherm CF900~Acer 22" P221W

#5 DaChew

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Posted 11 January 2008 - 03:02 PM

sounds like a bad sata hard drive?

or a very bad cable
Chewy

No. Try not. Do... or do not. There is no try.

#6 DaChew

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Posted 11 January 2008 - 03:06 PM

that southbridge is sata1, if your hard drive is sata 2 ytou might have to jumper it to sata 1 mode??
Chewy

No. Try not. Do... or do not. There is no try.

#7 dilirah

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Posted 12 January 2008 - 05:49 PM

OK. So, some of the problem was me. I accidentally had BIOS SATA mode set to IDE instead of RAID (because I have only one drive). Switching modes to RAID allows me to enter BIOS setup with the drive plugged into the board.

Now my problem is with windows setup. I have created a driver diskette from Biostar's website for the board and hit F6 dring install to load 3rd party drivers. The first time I tried to re-install windows, it found the hard drive. Something didn't work as expected, so I had to start the setup process over, and this time the drive was not found. I tried again a couple times and the same thing: no drive found. So I turned off the computer for about and hour and then tried again. It found the hard drive, but when setup needed to reboot after copying files, everything went back to square one. No hard drive found.

Now, I had this drive attached to my old board, and working, but sometimes (10-25% of the time) the drive was not found during boot and I would have to reboot.

The only thing I can think of is that my 500W power supply isn't big enough to deal with everything. I have a CDR/W, DVDR/CDR/W, floppy, AGP video card, and SATA HDD attached to the power supply. Is that my problem, or is there something else I'm doing wrong, or need to try?

#8 DaChew

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Posted 12 January 2008 - 06:03 PM

sounds like a power supply that's dying? but there's a square 4 connect for power to the motherboard, you do have that hooked up?
Chewy

No. Try not. Do... or do not. There is no try.

#9 dilirah

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Posted 12 January 2008 - 10:48 PM

yes, it's hooked up.

#10 rigacci

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Posted 13 January 2008 - 07:11 AM

Try this place to calculate your power requirements:

http://www.journeysystems.com/?powercalc




DR

#11 dilirah

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Posted 14 January 2008 - 08:30 PM

Well, my power supply seems to be big enough for everything.

I just decided to give up on the SATA drive. I don't know if the problem was with my drive, or with the board, or both. It could also have been bad floppy disks causing erros with the SATA driver install. But to save time and money, I just pulled out an old Ultra ATA drive and plugged it into my IDE port. No problems now. I don't imagine I'll see much difference in speed considering what I upgraded from.

Thanks for everyone's help.




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