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Keyboard Stopped Working Post Blue Screen Crash


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4 replies to this topic

#1 vsjane

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Posted 10 January 2008 - 09:09 PM

After another of many crashes, keyboard stopped functioning, though 3 or 4 keys continue unaffected. Nothing at Microsoft approaches problem; HP seems brutally remiss...any uggestions greatly appreciated
Jane

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#2 nigglesnush85

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Posted 10 January 2008 - 09:13 PM

Hello,
Have you looked in the device manager under keyboards for any problems Open the Start menu, right-click on Computer, select Manage
Click on "Device Manager" in the left-hand tree
try telling your keyboard to update driver.
Regards,

Alan.

#3 vsjane

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Posted 10 January 2008 - 09:18 PM

Yes...also uninstalled drivers [just in case] and reinstallle, all to no good result...ty
Jane

#4 nigglesnush85

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Posted 10 January 2008 - 09:21 PM

It might be that the ribbon cable connecting the keyboard to the motherboard isn't working correctly in which case a replacement is in order, (this happened to me last year)
Regards,

Alan.

#5 usasma

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Posted 11 January 2008 - 09:09 AM

If the system is still under warranty I'd suggest having it checked out by the warranty repair center (the place that you bought it from can point you at them).
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