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Cant Figure Out Instructions For Hijack Log


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#1 chugg

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Posted 10 January 2008 - 08:52 PM

Im sure this is a stupid question so I apoligize for it. But I am trying to download the new hijackthis and save it to a directory that I am supposed to create. I cant figure out how to create the directory or save the hijackthis after i download it. My computer is real slow and I really need help and I know this is the first step.Please help if you can. Sorry for the inconvenience and thank you in advance for your help.

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#2 nigglesnush85

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Posted 10 January 2008 - 09:08 PM

Hello,

When the instructions refer to creating a directory, I believe it is asking for a new folder to be created. right click->new->folder.
Have you read this page, http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ start at post 9
Regards,

Alan.

#3 quietman7

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Posted 11 January 2008 - 12:25 AM

What specific issues are you having? We may be able to resolve them here without having to post a log.
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#4 chugg

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Posted 12 January 2008 - 04:32 PM

My computer is extremely slow. I get popups sometimes but the main issue is how slow it is. I am on this computer all the time for work. If you can help it would be greatly appreciated.

#5 chugg

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Posted 12 January 2008 - 04:34 PM

Hello,

When the instructions refer to creating a directory, I believe it is asking for a new folder to be created. right click->new->folder.
Have you read this page, http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ start at post 9



yes i posted and got my computer fixed here before and they did a great job. But its been sometimes and i need it re done.

#6 quietman7

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Posted 12 January 2008 - 05:36 PM

If your computer seems to be slow, start here first:

Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware components, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.
Note: If you are not on a local area network (LAN), disable the Workstation Service which creates and maintains client network connections to remote servers and that should also help to speed up your boot time.
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#7 chugg

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Posted 12 January 2008 - 06:57 PM

Ok I checked that link out. I am pretty sure I have malware. How do I get this new hijack this? the instructions they give on here isnt workin for me/

#8 nigglesnush85

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Posted 12 January 2008 - 07:32 PM

This is the link http://www.spywareinfo.com/~merijn/programs.php#hijackthis
Regards,

Alan.

#9 boopme

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Posted 12 January 2008 - 08:42 PM

This is actually the latest version link V2.02
If you would like to download HijackThis that automatically installs the program into an appropriate directory you can do so by clicking this link
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#10 chugg

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Posted 12 January 2008 - 09:28 PM

This is actually the latest version link V2.02
If you would like to download HijackThis that automatically installs the program into an appropriate directory you can do so by clicking this link



Thanks boopme! Thats what I needded

#11 quietman7

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Posted 12 January 2008 - 09:51 PM

Please download HijackThis Installer. This is HijackThis 2.0.2 but it is an automatic setup version which will install HJT in the proper location.
  • Save HJTInstall.exe to your desktop and double-click on it to start the installation.
  • Click "Install" and HijackThis will be installed in the C:\Program Files\Trend Micro\HijackThis folder by default and create a desktop shortcut.
  • HJT will automatically open after installation. If it does not, then double-click on the HiJackThis.exe shortcut on your desktop or in the program's folder.
  • Important! If using Windows Vista, be sure to Run As Administrator.
  • Choose "Scan" and HijackThis will analyze your system.
  • When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that and when the Save logfile window opens, use the drop down box to save the log in the same folder as Hijackthis. At the bottom make sure the File name is hijackthis.log and Save as type: Log files (*.log).
  • In the Hijackthis log, go to the top menu, click on "Format" and UNcheck "Word Wrap" if checked.
  • Then click "Edit" > Select All > "Edit" again and "Copy" to copy the entire contents of the log and paste it into a new topic in the HijackThis Forum, NOT here.
  • Post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information.
Note: The "Analyze This" button is for use by TrendMicro and DOES NOT mean "Analyze My Log".

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#12 chugg

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Posted 14 January 2008 - 10:20 AM

Please download HijackThis Installer. This is HijackThis 2.0.2 but it is an automatic setup version which will install HJT in the proper location.

  • Save HJTInstall.exe to your desktop and double-click on it to start the installation.
  • Click "Install" and HijackThis will be installed in the C:\Program Files\Trend Micro\HijackThis folder by default and create a desktop shortcut.
  • HJT will automatically open after installation. If it does not, then double-click on the HiJackThis.exe shortcut on your desktop or in the program's folder.
  • Important! If using Windows Vista, be sure to Run As Administrator.
  • Choose "Scan" and HijackThis will analyze your system.
  • When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that and when the Save logfile window opens, use the drop down box to save the log in the same folder as Hijackthis. At the bottom make sure the File name is hijackthis.log and Save as type: Log files (*.log).
  • In the Hijackthis log, go to the top menu, click on "Format" and UNcheck "Word Wrap" if checked.
  • Then click "Edit" > Select All > "Edit" again and "Copy" to copy the entire contents of the log and paste it into a new topic in the HijackThis Forum, NOT here.
  • Post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information.
Note: The "Analyze This" button is for use by TrendMicro and DOES NOT mean "Analyze My Log".

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.



Thank you quietman. I posted my hijack log.

#13 quietman7

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Posted 14 January 2008 - 10:28 AM

Your welcome.

Your hijackthis log is posted here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
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