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Virus Thats Stripped Away Control Panel, Etc


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#1 Grid

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Posted 10 January 2008 - 03:37 AM

I have some kind of virus that's taken away my computers control panel, slowed it up, and limited my access. It all started when a board came one morning and asked me if I would like to install a new update for Windows. After I installed it, it all went downhill...
The control panel is now vacant from the START menu and when I try to access it or several other functions; a board pops up and says that I "have to contact my administrator" and so forth. I don't know if it's spyware or what, but it really screwed up my pc. Can anyone please help me?

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#2 Grid

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Posted 10 January 2008 - 03:56 PM

I'd be more than willing to compensate through Paypal if someone can help me get my pc straightened out again

#3 Orange Blossom

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Posted 10 January 2008 - 11:34 PM

Welcome to BC :flowers:

I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#4 Grid

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Posted 11 January 2008 - 03:50 AM

Welcome to BC :thumbsup:

I suggest you follow the directions in this guide. Then create an HJT log, you will find the directions in the guide.

Create a new topic in this forum, not here and give it a good descriptive title. Briefly summarize what the problems are, what you have done to try to solve it, and what worked and didn't work and paste in your HJT log.

After you post your log, DO NOT make any further changes to your computer: deleting files, editing the registry, using special fix tools, installing or uninstalling software etc. as this will make it more difficult for the HJT team to help you.

Please be patient as the HJT team is very busy. DO NOT bump your log as the team may think that someone is already helping you. If you have not had a response in five days, add a response to the five days no response topic and paste in the link to your thread.

Orange Blossom :flowers:

Thanks very much- I'll start on that right away
:trumpet:

#5 quietman7

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Posted 11 January 2008 - 07:55 AM

Your hijackthis log is posted here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.
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